We arrived at Termini Station in the morning and had no trouble finding the hotel, within easy walking distance. We were greeted like long-lost relatives. Of course the room was not ready but we were given coffee and rolls, were able to use the restrooms and they stored our luggage. After a day of exploring Roma, we returned, the bags were in the room and we spent the first of five nights at the hotel. The room was clean, neat modern and quiet. The breakfasts were wonderful and the cappuccino marvelous. Fiorella was a smiling, helpful presence at breakfast while concierge, Elana took good care of us. We thoroughly enjoyed our stay. I would definitely return (and hope to).