We stayed at Raffaello for 4 nights at the same time last year with our daughters and grandson. We enjoyed our visit so much that we had to come back and there was only one Hotel for us - the Raffaello (we had stayed in 2003 and 2004 in a Best Western, but the Raffaello is so much better). We came with friends this year and they loved the experience and will also be returning.
The staff are brilliant and have a real sense of fun. Glad to see they had not changed from last year and were all still there, Massimo, Francesca, Francesco the breakfast ladies and of course the brilliant Elena who contacted us by email a couple of weeks before our trip to confirm details and arranged private airport transfers for us which went smoothly to and from the hotel. We took some nice photos with them when we checked out.
Only criticism I made last year was the coffe at breakfast that was very bitter. Glad to say that this has improved considerably.
As mentioned by other guests you can obtain a card from reception to visit the roof terrace at their sister hotel the Albergo Del Senato right next to the Pantheon. The roof top bar was not open, but we were allowed up to take photographs of the skyline which was stunning - views over the Pantheon with St Peter's and the Vittorio Emmanuel II Monument (the weddng cake shaped palace) clearly visible.
As I write this review on the 25th November the Raffaello has has 1555 reviews of which 1446 (93%) are in the "excellent" or "very good" category, with 981 being "excellent.". The hotel also still replies to every piece of feedback on trip advisor, unlike the majority of hotels and this demonstrates an ongoing commitment to caring about their guests which was a key factor in our choosing this hotel last year.
We had a wonderful time and sorry Elena, but we will be back as we have promised our nine year old grandson a return visit, he was so disappointed not to be with us this year. Tell your boss you all deserve a big payrise!!
- Reservation Options:
- TripAdvisor is proud to partner with BookingCom, Expedia, Venere, Hotels.com, Agoda, Tingo, TripOnline SA, Priceline and Otel so you can book your Raffaello Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.