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“Great Value and Location” 5 of 5 stars
Review of Raffaello Hotel

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Raffaello Hotel
3.0 of 5 Hotel   |   Via Urbana 3 / 5, 00184 Rome, Italy   |  
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Ranked #48 of 1,264 Hotels in Rome
Maryland
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Great Value and Location”
5 of 5 stars Reviewed November 23, 2013

We stayed in Rome with another couple for 3 nights. The hotel is in a great location, walking distance to many of the sites. The staff was very helpful and eager to be of assitance. Their were good restaurants within walking distance. Overall a great value for the price and we would definitely stay there again.

Room Tip: We came in from the train station and got ripped off by the baggage handler in the station and the c...
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review, November 27, 2013
Dear travelermd09,

Thank you for having chosen us, in the first place, thank you for having shared us in the second place, and thank you for your praising words, above all...

We are glad that you have enjoyed your staying here, with us, so much. Our guests' wellbeing is our main concern, that is why their feedback is of major importance for us, and that is what also helped us increase and improve our services, as well...

Hoping your return here will be a soon one, we wish you all the best, and happy holidays!

Warmest wishes,

Elena
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,638 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
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1 review
5 of 5 stars Reviewed November 22, 2013 via mobile

It was a wonderful hotel with clean nice rooms (on the smaller side but similar to size of other rooms in Europe)
The staff was friendly and helpful. The price was a affordable.
Would recommend it to anyone single (as I was) or couple.
If I'm ever in Rome again I would stay there again

  • Stayed November 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review, November 27, 2013
Dear Stacy,

Thank you for having given us a little bit of your precious time, our guests' feedback is very important for us!

We are glad to have been able to make your stayin here a beautiful one, and we can only hope you will come back for a new visit in the Eternal City as soon as possible! :)

Hoping you will have a wonderful return back home, we wish you serene winter holidays! :)

Regards,
Elena
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Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 21, 2013

This hotel and its staff deserve all the praise - they made our stay here most memorable,they even left a bottle of wine in the room on the birthday of my wife,The hotel is perfectly located,restaurants nearby are ideal and reasonably priced- overall the raffaello hotel and staff are one of the best reasons to return to rome

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review, November 27, 2013
Dear kmungo,

Thank you for having shared your opinion- so honest and positive- about us.

We are glad to know we have been able to make your stay here , with us, ...so serene ,pleasant and warm. We are here for that: for YOU, our guests, ...and we can only be happy to know our main purpose - your wellbeing- has been reached.

Until you will offer us the chance to welcome you again- hopefully soon-, we wish you a wonderful December, and serene and peaceful holidays...
Warmest wishes,
Elena
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Toronto, Canada
Top Contributor
97 reviews 97 reviews
66 hotel reviews
Reviews in 51 cities Reviews in 51 cities
141 helpful votes 141 helpful votes
4 of 5 stars Reviewed November 19, 2013

I visited Rome together with my mother in November and stayed at the Raffaello Hotel. I booked 2 single rooms - one turned out to be quite small (#116) and the other was decent size (#510). I've stayed in this hotel before and really enjoyed my stay.

Our rooms were small but then again these were single rooms. Otherwise rooms were clean and comfortable. TV sets were LCD but VERY small. Bathrooms were good size, and water pressure was good. Free wi-fi and breakfast (very good one) was included. Service was great as well - very friendly and helpful.

Location is perfect: 10 min on foot away from the Coliseum and Forum, close to 2 metro stations and Termini, and close to many different restaurants and small convenience stores.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review, November 21, 2013
Hey there, Costantin!

Thank you, first of all, for having shared us with the other Tripadvisor users, whom we would like to remind they have a apecial discount.

We would like to thank you, as well, for having chosen us again, and just tell you we are glad to hear you have enjoyed your staying here this time, as well. :)

Wishing you a happy holiday time, we send you our warmest regards, and we are looking forward you for the third time. :)
Best wishes,
Elena
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Vancouver, British Columbia, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2013

The great reviews on trip advisor helped us choose the Hotel Raffael. It was perfect for what we were looking for. A small boutique hotel in the heart of Rome within walking distance to lots of highlights. Very clean, comfortable and quiet. The front desk staff and Elena the concierge were fabulous! Went out of their way to make sure our stay and visit to Rome was fantastic. Elena was super friendly, knowledgeable and extremely helpful planning our tours and wonderful dining experiences. The best concierge we've ever had. Felt comfortable and relaxed throughout our stay. We were lucky to get a top floor room with a marvelous garden terrace overlooking the neighbourhood. Nice and quiet with plently of privacy. The room itself was a little small, but more than adequate for two of us. Breakfast was great, lots of good fresh selections. Only regret was that our stay was just a couple of days. Will definitely return one day to spend more time. So much more to see and enjoy.

Room Tip: Request a terrace, definitely worth the extra.
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review, November 19, 2013
Dear Tiina,

If I remember correctly, and I think I do, ...you did throw the coin in the Trevi fountain, so I wouldn't worry about coming back to Rome, if I were you... ;)

As for us, we haven't done anything we wouldn't normally do for our guests, whose wellbeing is what we care about most.

We would like to thank you, however, for appreciating our commitment and enthusiasm, and...just tell you that "Beauty is in the eyes of the beholder", as Emily Bronte always used to say, therefore...you must be pretty amazing yourself, in order to see the "awesomeness" in others, as well... :)

That being said, ...we are looking forward to your arrival, which I personally hope will be a more than soon one.
Until then, have a serene Christmas, a warm winter holiday, and a blessed New Year! :)
Warmest wishes,
Elena
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Atlanta, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 16, 2013

We stayed here during the Roman portion of our Honeymoon and loved it. The rooms was nice and clean, the breakfast was great, and the location was very good. It is close enough to walk to most major landmarks (if you are in relatively good shape), and is close enough to Termini to get there quick, but not too close to get all the rif raf. We enjoyed it thoroughly and would definitely stay there again.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review, November 19, 2013
Dear BBHD13,

Thank you for having given us a little bit of your time, it is indeed fullfilling knowing that even after one comes home, he thinks with pleasure and serenity at his holiday, and implicitly, at us... :)

Thank you, as well, for having pointed out one of our power points: the position - 1 km away from the Colosseum, 5 minutes away from Termini, the main train station, as well as from the 2 lines subway stops, but at the same time, in a quiet area, the Monsti district- Rome's oldest district.

Until the next time we will have the pleasure to host you again (we have taken it as a deal already.. :) ), we wish you all the best, a wonderful winter, and a blessed marriage! :)
Warmest regards,
Elena
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Guatemala City, Guatemala
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 14, 2013

We stayed in the Raffello during a five-day visit in Rome. We found it to be friendly and very comfortable. The concierge Elena was a jewel, and saved us a great deal of time and gave us some great tips on what to see and how to manage our time.

The room was lovely, overlooking some Rome rooftops. The room size was fine, considering European standards (usually small) and the amenities were very nice. The bed was comfortable (no plastic sheets as another reviewer described!) and the pillow menu was a nice touch to be sure we were comfortable. We ordered a bottle of wine and fruit, which were nicely awaiting us when we arrived.

The bathroom was attractive and clean with nice little bottles of this and that. The shower had some fancy features (knobs and sprays in various spots, high and low!), but was very small! Half the size than the one on our cruise ship! Still, it was adequate to shower in.

The breakfast was very nice. We were greeted pleasantly and offered a cappuccino or coffee. There were a couple kinds of juices, milk, teas; fruits; cold and hot cereals, and meats and cheeses as well as scrambled eggs (again, I think there were eggs), as well as breads and sweet breads. Plenty to get us started!

The neighborhood was nice to walk in. We found some nice spots to buy cheeses and olives, and the hotel recommended some good restaurants and trattorias nearby, which we enjoyed. The neighborhood feels safe. It is fairly close to the Coliseum and other attractions, so, great location.

Let me just thank Elena again. She is bright, sharp and witty and VERY knowledgeable. She is a huge asset to make sure guests find their way around Rome and enjoy their experience.

We plan to come back to the Raffaello next time we are in Rome!

Room Tip: Upper rooms have superior views, obviously.
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena G, Responsabile relazioni con la clientela at Raffaello Hotel, responded to this review, November 19, 2013
Nancyyyyyyy!!!!

So glad to hear from you!!! So I see your cruise have ended, and you have finally got home!!! :)

Even though I would have something to say: it hasn't even been a month yet, and you don't remember our scrambbled eggs?! Grrrrr...these cruisers... :D :)))))

And as I really have to (at least pretend) I work sometimes, as well, ...I would like to take advantage of this occasion and thank you on the behalf of all the Raffaello staff. For having chosen us, in the first place. For having enlightened our hotel with your presence while staying here, for having kept us in your heart until you got home, and most of all...for not having taken for granted our interest, passion and commitment.

I do hope with all my heart you will come back here as soon as possible.
Until then,
Have a blessed December, and a wonderful winter! :)
Regards,
Elena
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Raffaello Hotel

Address: Via Urbana 3 / 5, 00184 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome
Amenities:
Free Breakfast Free High Speed Internet ( Wi-Fi ) Room Service Suites
Hotel Style:
Ranked #48 of 1,264 Hotels in Rome
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Raffaello Hotel 3*
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