This was the worst experience of our 3-week trip in Italy. Be careful: appearances can be deceiving! While the rooms looked fantastic since they had recently been renovated nothing works and the staff was atrocious!
We came to at the M&J Hostel so we could spend our last night in Rome near the Train station. We were thrilled to see that the place had recently been renovated, but later found that nothing worked! We had booked a triple with a shared bath and when we arrived found that they double booked it and we had to stay in a room with a private bath for 35 Euros more! This should have been a red flag.
We then discovered that we had the only room in the place with a non-working TV and a broken AC! No one seemed to care that the AC was broken and they had no fans to offer us on the hottest night of the year! We had to try and sleep with the window open on one of the noisiest streets in Rome. We voiced our grievances at 3 different points during the evening with 3 different receptionist, but no one could help or offer a discount because the owner was no where to be found. Ridiculous to say the least.
Also, one of the receptionists was completely inappropriate with my sister. He kept touching her and saying very uncomfortable things.
Do not stay here! They are rude and dishonest!!!
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