Seriously, if there are so many bad reviews...you know there is truth to them.
The good: the sheets are clean and white and starchy.
The bad: Everything else. The management was rude and always looking to take you for more money. Even the owner was downright rude and has no concept of treating his paying customers with respect. Different desk workers gave different/wrong information that he was not happy about so he yelled at them and then punished the customer as well. Ridiculous. I don't care if you are a hostel OR a 5-star hotel...the customer is your 'bread and butter' and they should be treated fairly and respectfully.
The dorms and place in general are characterless and cold.
What they say is chic and minimalist…is just plain jailhouse minimal. Perhaps the single and double rooms are nicer...but the dorms are pretty sad and the bathrooms are dark and pathetic and have no hooks or place to put your clothes. There are no lockers...you can keep your laptop behind desk - not a good idea! The breakfast is lame.
They say they have internet and you can use your laptop—but it’s not wireless. Well, actually they have wireless...but will not give out the code as it's just for the owner--how silly. They only provide 2 ports in the wall by the front desk where you can plug into the internet network.
I highly DO NOT recommend staying here. Rome is full of other much better, and more professionally run hostels...like The Beehive where I went next. M&J - Not worth it!
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