My husband and I spent 10 days in Rome and Florence and stayed in three hotels total. The Villa San Pio was our first hotel and we were there for three nights. I feel like it has been over-rated on Trip Advisor. Granted, it is in a beautiful building, the grounds are peaceful, the breakfast/bar area is inviting and the food very good; however, the staff is courteous but indifferent and distant; the room we had was very large but not cozy or welcoming - the bed was hard as a rock, the blankets/bedspread were not covered for each guest so you weren't sure how clean they were, and the pillows were very uncomfortable. The marble bathroom was beautiful though! The area was nice and the distance was not a problem - we walked everywhere, but if you don't want to walk extra distance this may not be your cup of tea. Just think for the price it was very overrated.

My husband and I have just returned from a 2 night stay in Rome and stayed at this lovely hotel following recommendations in Trip Advisor. We left the children with their auntie and had a romantic weekend away for our anniversary.

Firstly, the hotel staff were all helpful and couteous. They even provided us with a bottle of champage on our arrival for our anniversary! Our room (which was on the 4th floor) was very elegant and had a balcony with a table and two chairs - where we drank our champagne and listened the the evening church bells.

We managed to see Rome in just over 2 days - time we will never forget. Everyone must go to Rome in the life!! But, so lovely to come back to our peaceful, charming hotel.

As people have previously said, It is so close to the Colleseum and then there are several buses close by to get you into the centre of Rome.

We ate at the hotel on Saturday night and the food is absolutely wonderful!!! We just loved it!

My wife and I stayed at this charming hotel located in Aventina, one of the 7 hills in Rome last August 21-25, 2008. Accomodations are decent and average, not a 5 star luxury hotel more like a 5 star B&B. On the plus, this hotel provides a wonderful breakfast spread & complete bathroom amenities, including robes & slippers.

The staff is warm, friendly and eager to please!

Tip: If you want peace & quiet, this is the hotel for you!

I have just returned from a 4 day stay in Hotel Villa San Pio. We had actually booked into one of the nearby sister hotels, Hotel Aventino (who had unlawfully deducted one night's fee from my account in JUNE with no explanation) - only to find the gate locked on arrival and a flimsy note attached advising people to go to one of the sister hotels. We went to Hotel Anselmo, only to be told to go to Villa San Pio - no explanation or apology was given for Aventino being closed and us not having been advised. In fact, the attitude was along the lines of 'what do you want here, we're a four star hotel, go down to the 3-star'. On arrival, we received similar cold and unfriendly treatment. No apology or explanation was given for the situation.

Perhaps its a taste thing, but I found the room - though a good size and with a huge balcony - quite gaudy and strangely decorated in an overly false ornate style. The breakfast was excellent. However, if you are someone who values good customer service, stay away from this hotel. The demeanour and attitude of the majority of the reception and bar/breakfast room staff was nothing short of hostile. Examples include asking for information on boat trips and the briefest of answers being given before the receptionist literally walked off; asking for change and a bag of mixed coins being emptied out onto he counter for us to fumble through.

Although some may value the peace and quiet of the neighbourhood (this was indeed why I booked it), this proved to give a false sense of security. Only around the corner from the hotel, on my second last day, I was mugged in broad daylight - money, phone, bank and credit cards and passport stolen. So you may well have a nice quiet hotel, but if you cannot step outside the door or walk into the city centre, I feel this utterly defeats the purpose. Note: no support was offered from the hotel staff in relation to this.

Incidentally, there are no shops, bar or cafe nearby, all residential, so there is nothing to do outside of the hotel at night.

I have never, ever had such a bad experience of a hotel and stayed in such an unsuitable area. The experience ruined my holiday in Italy.