The Hotel is easy to locate with ample signage. It is well located midst many restuarants, stores with the bus stop very close & the metro not far. The Termini and all the major attractions are easily reached. The help is extremely friendly, helpful,& charming. While the rooms are small [so is the price], they are quite clean & comfortable. The water is snazzling hot. Only the total absence of soundproofing makes the Galeno short of perfect for its price range. Your rest is reliant on the loudness & consideration of your fellow guests. I recommend a "white noise" machine to mute this out. I fully intend to return to the Galeno, albeit with a "white noise" machine.

I stayed in the Hotel Galeno's single room for three days in July, 2004. Go-today Travel booked the reservations for me. After reading the reviews, I admit that I was concerned about staying there. However, I am happy to say that my stay was a pleasant one. The staff was friendly and helpful. The room was small, but clean and suited my needs. The breakfast was so-so--my least favorite aspect of my stay at this hotel. Even though the hotel is not centrally, located, I loved the neighborhood--very quiet with lots of beautiful buildings, surrounded by greenery, as well as, cafes/restaurants within walking distance. Getting to and from the hotel was not a problem for me. I took the bus, taxis (the drivers were wonderful! I was able to practice my Italian with them), or if I booked a day tour, the company would send a driver to pick me up. I would rate this hotel as average, and would recommend it if you are a traveler on a budget who wants a quiet place to stay away from the hustle and bustle of the city centre.

Stayed here at the end of november, and it was not very crowded. The rooms are small. There was mold all in the shower. Our room was right next to the breakfast room, which ment we were awakened everyday at 7am by the maids geting things together. The worst was that after 3 days neither our soaps nor our toilet paper was refilled. This only stopped after we asked the front desk for more toilet paper and we left a tip for the maid (I think it was the tip that did it). It is quite far from the main tourist areas but the train station is pretty close (not termini), and walking around for us is fine. I always felt safe walking around here.

The first problem we encountered with this hotel was finding the entrance. What looks like the main entrance to the building is not actually the entrance to the hotel, but to the private parts of the building. The hotel occupies the left-hand side of the building and the entrance is tucked away around the left-hand corner, and is completely out of sight. It wasn't clearly sign-posted and this made it confusing for a pair of disorientated and tired travellers.

On the inside the hallways and stairs we small but looked neat and presentable and looked as if it had been redecorated fairly recently, except for the dining area, this has dark panelling which had clearly been there for years.

Our upstairs room was small with just enough room for the double bed, if you needed to sit down it had to be on the bed. However it was sufficient for our needs as we did not intend to spend any time there during the day. The room also had an ensuite washroom which contained a shower, toilet, bidet and basin and looked quite modern, I was surprised by the quality of the fittings, they were quite good. Due to a problem with the extractor fan trying to work through closed vents, black mould was growing on the upper walls, and it was quite pronounced. The thin towels were changed regularly each day during our stay and opened packets of mini soaps were replaced with new ones. I did notice that that during the morning there was no hot water, so it was just as well we took our showers in the evening. There was also a television mounted high on the wall, but watching it was a bit of a guessing game as we don't speak Italian. The bed was remade each day but I did wonder how safe our belonging were if the maids let themselves in. We did not have anything stolen though.

The staff on the reception desk did speak English, which was good, but with the exception of one young girl who was helpful and friendly, the other receptionists were rather indifferent in their attitude, not exactly rude but not friendly either. The breakfast was a very basic affair and comprised of one white roll, a pre-packed croissant and two small crisp toasts in wrapping with a small selection of jam and butter portions and a choice of tea or coffee. The coffee was very poor, I'm still wondering just what it was.

The hotel is situated in a quiet area a little away from the bustle of the main tourist areas. This could be a plus if you value a good nights sleep. When we found our bearings we discovered the hotel was just over 1 mile away from the Termini railway and bus station. We got quite used to walking there, though it did entail crossing a busy road junction, to catch the tour buses. There is a Pizza restaurant right on the doorstep of this hotel which we unfortunately over-looked until our last day. Its on your left out of the main gates on the opposite side of the road and just before you reach the main road. It appears to be used more by the locals than the tourists. The pizzas are quite good and the staff friendly despite not speaking much English. Definitely worth a visit.

Over-all we enjoyed our stay, but it is very much a budget hotel sufficient only as a place to sleep and get a wash. If you require anything more than this, the Galeno hotel is definitely not for you.