This place isn't a hotel in the normal sense of the word. The owner has merely leased some rooms on the second floor of a large apartment block, thus there is no lobby/reception area or bar/dining room. 3 of us arrived having booked a double and a single room for 2 nights at 80 euros per room per night. The girl told us that she has 'misread' our reservation and thought that we only required one room. I'm sure she reads dozens of these reservation forms a week, so her inability to read something in plain black and white was not particularly believable. We were then made to wait in a corridor for half an hour without being told what was going on. Finally. a spare bed was put into a double room and we were told we would have to share (our group being a couple and a single man). We were offered 20 euros per night refund. When we pointed out that we were effectively paying 140 euros a night for a triple room and asked what the true price of a triple was, she got on the phone and offered us 40 euros per night refund, thus the room was costing us 120 euros per night. When I got home a few days later, I investigated the cost of a triple room and found it was 105 euros, so we were ripped off on our refund, although not as much as we might have been. Our arrival had been delayed by taking the hotel website map too literally. This consists of a detailed street plan showing the precise location of the hotel... except that there is an office block at the position indicated. The hotel is a few hundred metres away, off the top of the map! In the morning, the breakfast arrived on a tray - a meagre offering of a croissant, a cup of tea and a glass of fruit juice. Don't expect to go for an evening stroll, taking in local bars and restaurants - there aren't any. Your best bet is a stroll under the concrete flyover to take the Metro into town at Tiburtina station. In fact, the proximity to the Metro is about the only thing that this place has in its favour. Find somewhere else.
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