I booked a shared bathroom over six months ahead with the hope that our room would be more than adequate.Upon arrival we were treated like we were interrupting the guy at the front desk's TV viewing.His attitude didn't improve.Our room had no tv remote,the air conditioner was broken and at one stage no lift.(we were on the 5th floor).When we asked about all this we were told "that's your bad luck,its not my problem". I asked to see the owner,whom I discovered lives in Kenya! No effort was made to assist with any of the faults.After further haranguing we managed to be given a private facilities bathroom as recompense on our last night.Be careful of the front door as some guests can lock it from the outside meaning you are locked in.This also happened to us on our first day there.The only way out was to ring the front desk from your room.Lucky for us another guest arrived on the outside to let us out.
On the other hand I must stress that the night front desk man was wonderful as was the breakfast room girl.They went out of their way to make our stay a happy one.On one morning we left at 7am for a bus trip,she prepared croissants and tea for us early which was much appreciated.(The guy at the desk told us we would just have to miss out).On talking to other people staying there we found similar experiences had unfolded.This would be a great place if the guy and the air conditioner were replaced.
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