Hotel Fenix was a delight for me. I discovered that it is located just far enough outside the congested city center, in a beautiful tree-lined neighborhood (Trieste) where you will encounter mostly only Romans. Nearby there was excellent bus service to the Coliseum and the Roman Forum (take bus # 84) or to the Vatican (take bus # 62). This is a best-of-both-worlds location for travelers like me, and it’s not far from Rome’s main train station. The hotel staff was very polite, from the Director/Manager right on down to the chamber maids. The main lobby desk people are a font of information who can direct you to most anywhere, whether close or in the city center, and even beyond. Add to all of this Hotel Fenix’ beautiful, gourmet restaurant, a cozy, tiny intimate bar, a wealth of nearby restaurants where the locals go, and very good local shopping. I came away with a very rich encounter with these exceptional Italians, whether Fenix staff, or local merchants and restaurateurs right there in the neighborhood.

This is a small Hotel that in its day I'm sure was lovely. It is now showing its age as with most its very rude staff. The rooms are ok and have good AC, but they are tired and old and cleanliness could be better. I had mould around the bath and a spilt drink from the previous guest was all over the wall.

I stayed for 4 nights of which 1 day my room was not serviced at all. A used room service tray stayed in my room from the first day until I check out and my mini bar was not re-filled. Sheets were not changed once.

The Reception staff are the rudest you will come across - REALLY!

As Hotels in Rome can get filled up and expensive, if your not fussy and not looking for service then this is just ok but I would not return.

After having a less than desirable hotel last year in Rome, the Hotel Fenix was a wonderful surprise. This hotel had a warm and cozy feel about it, which may be due to its small size. Besides all the amenities one could expect in a European hotel, they even had free internet access. The location being in a residential neighborhood is a bit away from the sights, however, it is very easy to get around by taxi or public transportation.

While the room was small, it was nicely furnished, and the bathroom appeared to be brand new. The hotel staff were pleasant and helpful, and although we only had breakfast in the restaurant, it was more than adequate.

The outdoor garden area was a real treat. There you found comfortable furniture under canvas gazebos where you could spend leisure time reading a book and having a glass of wine. This was great!

I will definitely return to the Hotel Fenix on my next trip to Rome, and would not hesitate to recommend this hotel to others.

We have just returned from a four day break in Rome...After reading so many reviews on the very different accommodation on offer we decided to choose the Fenix Hotel. From the moment of stepping through the doors the staff were both friendly and very helpful. Information on local transport was very useful as the taxi drivers in Rome tend to rip people off ie 75 euro from the airport to the hotel!!!!! The local bus stop is just around the corner from the hotel and the 84 or 36 takes you straight into the city centre about a 30 min journey Monday to Saturday they run up until midnight but on a Sunday the last bus back to the hotel is around 8.30. Just a short stroll from the Fenix there are a few nice, reasonable priced places to eat, the area is safe and fairly quiet for Rome. The bedrooms are very nicely furnished, very clean and of a good size. Breakfast too was very enjoyable and we weren't given dirty looks when we arrived late one morning.....Thanks to all the staff you were great!!! Would definately stay here on our next trip to Rome, especially as we now know how to get around on public transport.