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“Great for business trip” 4 of 5 stars
Review of Hotel Fenix

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Hotel Fenix
4.0 of 5 Hotel   |   Viale Gorizia 5-7 | quartiere Trieste, 00198 Rome, Italy   |  
Hotel amenities
Ranked #411 of 1,269 Hotels in Rome
Certificate of Excellence 2014
Hampshire
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
“Great for business trip”
4 of 5 stars Reviewed February 4, 2013

Stayed here for one night during the week on a business trip. Comfortable room, good location, enjoyed the breakfast. The only downside for me was the surly and unfriendly greeting we got from the male receptionist who checked us in on the thursday evening. Luckily, every other member of staff we came across afterwards was incredibly friendly and so the balance was more than restored.

Would happily stay again.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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278 reviews from our community

Traveler rating
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    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Huntingdon
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 31, 2013

Comfortable room, with heat controls, well presented, (504 had bath with shower, balcony overlooking garden and side street,) wifi via a password (ask for the code), good range of breakfast choices, with TV on wall.
We arrived by shuttle bus booked at kiosk with English-speaking staff just to right side of train station lobby. This took us to the door of the hotel with a running commentary from the driver on the sights as we passed them.
Viale Gorizia has a bookshop serving coffee and an organic mini-supermarket serving light refreshments.
One evening just before 10pm we expressed a wish for some soup. Within 15 minutes freshly prepared vegetable soup, beautifully presented with toast, was served to us in the bar area.
We used the Roma Pass (3 day) for travelling and visiting sights.
With Italian friends, we enjoyed obelisk spotting for a school project. (More obelisks in Rome than Egypt.)
Away from tourist bustle. Nearest metro is Bologna (10 minute walk). Buses much closer. We will doubtless return to this pleasant spot.
(One cleanliness mark removed as light fitting in one room was full of dead flies and dust - and in the second room the grout around the tiles and the sealant needed replacing.) The cleaning done by the daily cleaner was first class. The bed linen and towels were excellent.

Room Tip: Fifth floor accessed by stairs from fourth floor. Lift small but very fast. Some rooms overlook V...
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
francesca v, Direttore at Hotel Fenix, responded to this review, February 4, 2013
Dear Sir,
We loved your review so detailed hence useful for all the TripAdvisor community. We thank you for the compliments spent about our all our services , including the cleanliness and the staff ,and that you have appreciated the facility of the connections to reach our Hotel and our Snack Service , always available 24 hours a day. Thanks you also for having put some marks, they are so useful to us to improve and make pleasant the stays of our Guests. We are looking forward to see you soon.
Best regards.
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dublin
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 12, 2013

My husband and I stayed in this hotel for 7 nights Our room was very clean and the bed comfortable We were in the old part of the building as I asked for a room with a bath which does not seem to be usual. We know Rome well so the location suited us there is a bus stop a short distance from hotel with a choice of very regular buses to Termini Station the journey takes about 10 minutes I walked it in about 25 minutes The only problem we had was an inability to turn off or lower the heat in the room. The management were aware of the problem and the answer was to turn on the air conditioner!

Room Tip: Higher floors are quiter
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
francesca v, Direttore at Hotel Fenix, responded to this review, January 22, 2013
Dear Madame,
Many thanks for your lovely review.
We have appreciated your compliments and your detailed mention of the connection to our Hotel.
Sorry for the problems you have had about the heat in the room. And we are really sorry for the wrong information we have given during your stay. Our staff is always available to help solving such difficulties and, when you reported the problem to the reception desk, they would have given you another solution. We do hope to have you again as our Guests with the promise to offer you a better service and assistance. Best Regards.
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istanbul
Top Contributor
61 reviews 61 reviews
59 hotel reviews
Reviews in 40 cities Reviews in 40 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed October 12, 2012

this is a good hotel but far away from the centre of rome, it was however very close to our meeting location and this is the reason why i stayed there. it feels like a home rather than a hotel which was its added advantage.the room was ok, it had a good breakfast. it would be a good choice to see rome as romans live rather than the tourists. all in all, it is a good choice if you have been to rome couple of times, did the sights and historical rome. the hotel was spacious, had a nice little garden and the rooms are large but a bit worn out.

  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrews, TX
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 8, 2012

We stayed for 4 nights at this hotel and loved it. There is a bus stop just out front of the hotel. A ten minute bus ride to Stazione Termini which has the Metro subway, the train and the bus station. From there you can get anywhere. The hotel restaurant had a wonderful breakfast each morning: coffee or cappucino, scrambled eggs, sliced pruiscutto(ham), pastries, juice, cereal, fruit. We had dinner one night and it was wonderful. For those ih the know it is a Michelin rated restaurant the last five years. The hotel is locally owned and smaller but wonderfully done. The desk clerks speak some english and were very helpful. There is a computer in the lobby if you need to print out travel vouchers, tickets or boarding passes. The hotel was very clean with marble baths. There were two english TV channels BBC and CNN. The A/C unit worked pretty well. The hotel was a very good value.

Room Tip: We had a triple room which had a king bed plus a single bed.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 8, 2012

Friendly spacious and relaxing. Generous breakfast. Excellent value if a little far from the sights. Plan on doing some walking but there are some good restaurants which may be a little hard to find. Did not eat at the in house one but it looked good.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 29, 2012

The hotel is a bus ride away from all major sites. I was there is mid-June and it had an amazing garden to sit and relax. The biggest bonus for me was that I could be in the city centre in 10 minutes but had the feeling that I was in a beautiful, peaceful hideaway away from the noise and buildings. The rooms are large and very clean and staff were pleasant and helpful. Breakfast was also exceptional with a nice variet of organic options. As I was there for business, I had two dinners in the hotel's restaurant. The food, while not exceptional by Italian standards, was very good for a hotel.

Whenever I go to Rome for business or pleasure I will surely return to the Fenix.

Room Tip: Ideal to book a room facing the garden. Also, purchase a bus pass to avoid worrying about buying ti...
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  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Fenix

Address: Viale Gorizia 5-7 | quartiere Trieste, 00198 Rome, Italy
Location: Italy > Lazio > Rome
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#182 Luxury Hotel in Rome
#200 Business Hotel in Rome
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Fenix 4*
Number of rooms: 73
Official Description (provided by the hotel):
The Fenix Hotel is a peaceful oasis with a green heart in the historic residential Trieste area, perfectly and shortly connected with the center of Rome.Located in Viale Gorizia into Trieste district just one step from the elegant Parioli area, Hotel Fenix is renowned for its excellent private and quiet location easy reachable from the historical center also for the closer area of Via Veneto and Villa Borghese.The place is known for the nearby historical presence of picturesque parks like Villa Torlonia and Villa Paganini and many early twentieth-century roman buildings, now home to embassies. Nearby are the Universities “Luiss Guido Carli” and “La Sapienza”.The connections with the urban center and the suburbs are easy and frequent; from Termini station, infact, you can easily reach the hotel in 15 minutes and in only 5 from the underground station “Bologna”.The Hotel combines the warm, relaxed and friendly environment with the excellent service that meets the most demanding customers.It’s a well-established tradition, infact, to offer cordiality, discretion, accuracy and professionalis.Hotel services include: Reception 24/7, Bar, Nini Restaurant, Room service 24/7, Garden, Private Garage, access for disabled people, Lift, safe-deposit box, minibar, air conditioning and heating, satellite TV, laundry service, business meeting room, Internet point, Wi-Fi available throughout the whole hotel. Transfers and excursions booking on request, information about events, museums and theaters. ... more   less 
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Also Known As:
Fenix Hotel Rome

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