The resorts appearance was fine and clean. I am voicing a concern though, as I found the pricing of necessities, (taxis, laundry, shuttles, towels etc) extremely high and a tool used to gauge the guests financially.

The taxis called are not always actual taxis but apparently someone's family member that gets called upon. These service's fees when compared to the same ones in town are much higher...to the tune of 30 percent.

In addition the shuttle supplied by the timeshare has two scheduled pickups from the resort and two scheduled pickups from town. The pick ups from the resort are at 9am and 1 pm, which are adequate. The two from town are at 4pm and 7pm. This little practice making it impossible to have dinner in town and enjoy the late evenings with all they have to offer. Again, the staff profits from this, since guests are now forced to choose from "the few restaurants that they have a contract with in the adjacent town" OR catch one of “their” taxi for FIFTY Euros into town. The guest will be pleasantly surprised but at the same time aggravated when the exact same ride from town costs 35 Euros, including tip.

The meals at these restaurants were nice but expensive when compared to same type of establishments in town. Not to mention the one restaurant where the meal is brought out without your consent as to the content of the meal. This method of service, although different was never mentioned by the Resort Staff and therefore not a pleasant surprise.

There is a grocery store about three minutes away. The charge to have one of "their taxis" deliver you and pick you up? TWENTY EUROS. Ludicrous. A shuttle should be made available for this necessity.

The Resort has also established the practice of completely changing your linen for 35 Euros during your stay. If by some chance the guest reads this, in their "informative notebook" they must cancel this or it will be automatically done and charged.

The shuttle to the airport, another opportunity to gauge guests and timeshare owners. I was able to book a shuttle from the airport to the resort, with an extremely friendly driver in a clean, new large van. The cost? 60 Euros...without issue of any sort.

The resort, when requested for a shuttle, gave us a giant van, simply because we requested the vehicle fit four fifty pound bags and three women all under 150 pounds. The vehicle provided fit a family of six and a few other friends, along with full luggage. It was enormous. The cost was a huge surprise to us at almost 100 Euros at the airport. The driver took the hundred euro bill and walked off with it without looking back as we ran after him while he jumped in the drivers seat.

The pool and restaurant was not open Sat through Monday. Hence the use of the pool was not applicable, as the rest of the days we were in town. However, there is a 35Euro charge that is forced upon each guest, regardless of amenity availability.

I should mention at this time, that the restaurant/bar is a cafeteria looking room with bananas, winnies, eggs and bread. For this luxury, the resort charges additional money. Again, this place is only open during hours convenient to them and not the guests.

The shuttle was not available to go into town on Saturday or Sunday, so again, forced to use "their" services.

One woman was always available, Mara. She was the only person you could find at her post during her hours of work. The others would disappear hours at a time.

In all, the guest service are far below the "silver and gold" awards they have received by RCI. They added much stress to a vacation that should have been void of such negativity.

RCI has the responsibility to their timeshare holders and guests to control and eliminate practices such as these. However, they have chosen to ignore what is going on and instead award these resorts. Extremely poor management and quality control by RCI for this resort. I am also afraid that if no action is taken by RCI, this situation will only worsen ruining many other vacations.

mzap69@yahoo.com

Based on other reviews I had read here, I was sceptical about our reservations, and in fact, almost canceled them. I am very glad we did not. The accomodations more than met our needs.

There were four in our party & we had a three bedroom unit. Our apartment was on two levels. There was a bedroom, bathroom, a living room and a small kitchen downstairs. Upstairs were two bedrooms, a bathroom and a stting area. There were balconies on both levels. Though it wasn't as large & modern as some resorts, it was so much more space than we would have had in the city.

The furniture and bedding were a litle dated, but we are not spoiled (too much!) so we were OK with that.

We did rent a car. We compared the price of the shutlle back & forth to the train station, plus organized tours we would have had to take if we did not have a car, and decided it would be worth our while to have a vehicle. We only drove into Rome on one day, Sunday. The other days we drove to the train station & took the B line in to town. It was very easy. We enjoyed the freedom the car allowed. We took day trips to Tivoli, Ostia Antica and Tuscany. (I must warn that you need an experienced driver. Driving in Italy is not for the faint of heart!)

The staff at Carpediem was exceptional! Very helpful!

Overall, we were very satisfied!

We booked through the RCI.
Came by car late at night ,was tricky to find the way.(Need more signs on the road).
The hotel is clean,very convinient if you have a car ,so you can go to the Metro and park there "For free"".
Otherwise a shuttle bus is also helpful.
Only 9 stops to center of Rome,
And the extra charge (35 Euros) was worth it,as we get discount for breakfast "Only 3 Euros" , Also used the swimming pool and sawna oftenly.

Great time and wish to go there again.

Hany& Dalia.

Our stay at the Carpidiem was was wonderful. On our first day, my mother fell and sustained a slight fracture of her nose. The staff responded immediately and with sincere concern. One of the staff personally drove us to a nearby hospital where we were treated quickly and professionally. My mother and I are both medical professionals and we were impressed by the care she received. The manager and the staff were warm, friendly, helpful and professional. There were no "hidden charges" or surprises other than the exceptional generosity of the entire staff. Much love and fondest remembrances to Maya, Enzio, Mikala, Massimo, and everyone else we encountered. We met many of the other guest and found the environment clean, safe, and beautiful. Anyone who does not enjoy their stay at this wonderful place could not enjoy themselves anywhere in the world. Service and attention to guests every need was exceptional, the place was clean and sparkling, the food at the club house excellent, and we could not have stayed in a more comfortable and pleasing place. We were sad to leave the wonderful people we met and fell in love with. MAGNIFICO! PERFECTO! Love to all. We will remember our stay at the Carpediem forever!