We were here in May on the Splendors of Italy tour by Cosmos. Was terrified having read awful reviews of Cosmos hotels and this was the first hotel on our trip.
We were pleasantly surprised. While this may not be our first choice of hotel by far(we stayed at the Delle Muse before we joined the tour and loved it - pls see our review of that hotel on this site), it wasn't too bad.
Yes, the location leaves much to be desired but we did manage to find 2 things that are really useful for Cosmos tour groups like ours.
1. The tiny grocery store that is in the same square as the hotel(walk out and go straight. it is the last store in the square, next to a meat shop) is a great way to save money. We picked up a huge six pack of 1.5 -2 litre bottles of still mineral water(aqua minerale naturale) and some juices and iced tea for 8 euro! When you see tiny 500ml water bottles being peddled for 1 euro at the sights through the rest of your trip to your fellow travellers you will see your savings adding up! We packed the unopened bottles into our half empty suitcases and removed one to drink each day of our trip and filled its space with shopping!
2. A great little bakery/takeaway on a street parallel to the hotel.Exit hotel walk to the left top corner of the square to get to the main road(2 mins walk), turn left and almost immediately you will see another quiet road leading off this main road, parallel to the one leading to the square you came from. Walk 500 m down this road(if you need to walk more than 2-4 mins you are on the wrong road) and to your left you will see a red illuminated sign advertising coffee, pizza etc.(caffe/pizzeria/pastaceria) They make great lasagna, grilled vegetables, pizza, heavier meat/chicken based meals all for takeaway. They pack in cutlery too which is great. We picked up lasagna, pizza and dessert for 6 euro and took it back to the hotel to have with our juices and tea from the grocery store. The hotel menu offers pizza and a drink for 15 euro per person and is not too great so this was well worth it at 1/3 the price for two people.
Taxis into town cost 12-15 Euro. Room air conditioning was not on in May and it was starting to get warm outside. So we slept with the door to the balcony open...if the air con isn't on in June it might be quite uncomfortbale, but in May at night it was pleasant.
There are better options for independent travellers but for Cosmos group travellers, it is not as bad as people would have you think! Room was clean, and neat, tv had English channels, lifts were normal sized and worked fine, breakfast was basic(ham and cheese with breads and coffee), room size was average (not tiny but not as big as one is used to either). Room was quiet and we got a good night's sleep.
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