My partner and I stayed at Villa Tassoni for two weeks over Easter 2006. We had booked online direct with the hotel, paid our deposit and had no problems.... until we arrived.
Getting into the hotel was fine, the owner was pretty abrupt (but I’m sure that was just his charming manner!) ...we had to settle the rest of our payment by debit card on arrival...but it seems the Italians are not so up on chip and pin, the owner told us he could not accept payment because he had to put a password into the machine and he didn't know it so we would have to pay cash....we tried to explain that it was our pin which needed to be input...he didn't seem so happy, not entirely sure why!...but finally allowed us into his tiny, tiny office to complete the transaction.
We were then taken upstairs to our room and briefly shown around. The room wasn't entirely what we expected.....we were self catering but the room lacked a cooked/grill...(limiting us to boiled/fried food!!) when we asked the owner said we had been given the room we asked for and he couldn't move us anywhere else because all rooms were full.
The light in the bathroom didn't work but we were assured that it would be fixed the following day (which it was) but in the meantime we were left with live wires hanging out of the wall.
The bathroom shower also lacked hot water and was not very suitable for anyone over 5'10" as the shower head was at a very low level and could not be moved at all (I am nearing 6foot and my partner is 6’3”)
The room was clean and to a satisfactory level, with a lovely balcony surrounded by trees, loads of wardrobe space.
On the first night whilst unpacking though my partner was sat on the end of the bed perusing the local TV channels when the bed collapsed beneath him! On further inspection the bed frame seemed to have been welded together from a previous breakage. He tried to pull the bed legs back into place but sliced his arm on a large piece of metal sticking out from the frame. We went downstairs (with his bleeding arm wrapped crudely in the medical supplies I had with me) only to find that no one but the porter was around (who spoke no English) we tried to explain what had happened and were ushered into a small room with a sink where the porter dabbed my partners arm with some damp toilet paper…realising this would not suffice he recommended we go to the hospital, but couldn’t tell us where the nearest one was!…We wandered outside, looked up and saw right next door a huge neon green cross, we walked into the reception area not really having any idea of where we were, flashed my partners wound at the receptionist and were whisked away by a doctor. I don’t think it was a hospital….but the staff were very useful and stitched his arm up.
There was no management at our apartment because they were on holiday over Easter, our bed was replaced by the porter, but was nothing better than a camping bed.
The bus stop outside the villa was excellent though, we caught the 913 everyday into the centre of Rome…we were also very close to a number of restaurants, supermarkets, bakery etc.
The location of Villa Tassoni is very nice; it is just a shame about the experiences we had.
We would not visit again.