We had booked the 'apartment' for 7 nights for me and my husband and our three children aged 14, 11 and 11. The apartment consisted of a room with a folded out sofa bed with an enormous old fashioned television at the end of it (which could only receive distorted pictures of Italian channels). There was a bathroom which was adequate. Off the first room was a bedroom with a double and 2 single beds. The singles had no headboards and were along the 2 walls. The rooms did not look nice, were very dark and there were many marks on the walls. The air conditioning came from a unit at each ot the 2 windows overlooking Via Firenze. They worked but there was a bad smell from one of them. The rooms were VERY small and cramped and this did not meet our interpretation of an apartment. Within an hour or two of arrivinf we decided we could not possibly stay in the cramped conditions for 7 nights. I went out and found a hotel nearby which was complete luxury by comparison (though obviously it cost more). When I told the guy at the desk that we were not happy with the accommodation and that we were leaving the next day he was not at all happy. He said we could not do that as we had booked for 7 nights. I said that now we had seen the 'apartment' we did not like it and did not want to stay. I was very calm and in no way uncomplementary, I just said it was not suitable for us. At this point he rang the owner and passed the phone to me. I had to 'discuss' the matter for about 10 minutes with the owner, who got very upset and tried to move us to a smaller room. I had to be very insistant about leaving and only when I mentioned that my children were very unhappy and I was not prepared to ruin their holiday, did he agreed to only charge me for the one night. We were unable to sleep at all due to the excessive noise from the bar below and the breakfast was in the tiniest room, in darkness as the lights kept going out and the food choice was not impressive. All in all, I would not recommend this to anyone who wants any sort of relaxation or sleep. Beware of the term 'apartment' .
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