I arrived at the hotel at 9 PM after a trip from Naples, only to find out that my room had been given away to someone else. My company had made reservations more than a month in advance. At the beginning the employees were not completely candid about why this had happened, but ended up admitting that it was due to overbooking. I was obviously very upset about not having a room to sleep that late at night. They offered to place me in another Mercure hotel that was 2 km away. They paid for the taxi to take me there. The next day I returned to this hotel, which resulted in a lot of time wasted traveling, checking in again, etc. I stayed at the hotel for three days. It was OK but unremarkable: internet connection is expensive, no breakfast included, etc. Would not recommend this hotel.

The hotel is not in the city centre, but it's only 5 minutes walk from Piazza Bologna station. Piazza Bologna is not a touristy area so it's nice and quiet and you can actually experience the daily life of the local people. There are enough nice bars (cafes) with as well as restaurants for dining options and because the area is not a tourist area, you are paying reasonable prices (not tourist prices).
Hotel's staffs are also friendly and helpful, rooms are comfortable and very clean.
Next time in Rome, we know this is the place that we'll choose to stay.

We stayed at this hotel in June 2007. I got a good deal through accorhotels.com which turned out to be quite a bit cheaper than most hotels in the main tourist areas. It's a chain hotel but I like this as you usually can expect a certain standard.

The hotel is about 5 minutes walk from Bologna metro station which is only a 3 stops to Termini and 5 to Colloseo so only takes a few minutes to get there. The only downside is that Metro line B stopped at around 10ish so you'd need to get a taxi or bus after this time. There are regular buses from Termini to Plaza Bologna though.

The hotel is contemporary in design and although our room wasn't big, it was adequate for our needs and very clean. The bar area is very small though and is basically just a few seats off reception. We just used it to have a nightcap before heading up to our room.

Breakfast in the hotel was quite good with a selection of hot and cold items, juice, coffee etc and the dining room was never too crowded. I don't think the hotel serves evening meals but we either ate more centrally in Rome or at a couple of local restaurants. If you can cope with going to a place where they only speak Italian (you are in Italy after all), then there's a great little place a couple of streets away. I can't remember the name of it but the hotel reception told us about it. There's also another restaurant between the hotel and the metro (easier found if you walk past the school).

I felt safe in the area surrounding the hotel. There are several shops, selling clothes, bags, food etc just around the corner, and there is a school/kindergarten next door.

I would happily stay at this hotel again as it was easy to get to and from. We got a taxi from Ciampino airport, which cost us double late on a Sunday night so beware of that! However, we did the return journey by metro to Anagnina then got a bus to the airport for a couple of euros....much cheaper, although it can be a bit tricky with suitcases on a packed metro.

Stayed there December 29-January 2, during my first visit to Rome.

The location is not exactly in the heart of Rome, but it is just a couple of blocks from the subway, so no complaints there. It is actually in a less touristy area which was fun to explore, and there were a couple of nice neighborhood restaurants nearby.

The building itself and the rooms were typical Mercure. Nothing special, but generally modern and nice. The room was relatively spacious, with a large and comfy bed and a large bathroom. There were a few signs of wear and tear here and there, but the room was overall well kept.

The front desk staff were generally helpful and friendly. It was an overall pleasant experience and a good value.