Stayed at this hotel for 5 nights during the end of our 2 1/2 week trip to Italy. Sadly, this was my least favorite out of the 5 hotels we stayed at on our trip. When we checked in the first night, we were given an extremely small room with a queen size bed. We had booked a room with two twin beds, but were told they had no more rooms (by the way, it's room number 310 - okay if you're travelling alone, or don't have a lot ot luggage). The gentleman working at the front desk was not very nice, and treated us like we should have been happy with the room we got. Luckily, the next day another gentleman was working at the front desk, and we were moved to another larger room with twin beds. The room was okay, but loud because of it's location (room number 304) which was right over Via del Corso street. It was definitely better than the first room.
Good points about this hotel: location (near the Piazza di Spagna and the Piazza Del Popolo), good buffet breakfast, nice reading room, rooftop bar, and free internet service.
Bad points: service was iffy (one front desk staff member was not helpful and condescending, the others were fine), room and bathroom were not that clean, rooms need to be updated.
We based our decision to stay here from the reviews on this website. I've read more bad reviews lately, so I guess it's just the luck of the draw. Overall, I don't think I'd stay at this hotel again when I go back to Rome.
Recommendations: *EDY restaurant about three blocks from the hotel (they can give you directions at the hotel) - great food and service (not touristy)
*Ristorante Barberini - at Piazza Barberini (Via della Purificazoione 21) - wonderful, family-run restaurant - great food and service
*Il Gelato Di San Crispino (Via della Panetteria 42 - near the Trevi Fountain) - fantastic gelato!
*Get reservations on-line for the Galleria Borghese and the Colosseum at the SelectItaly.com website. It will save you from long waits in line. Definitely worth it.
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