We have booked a tripple room in the hotel via Venere.com site providing credit card details which were promised not to be used but for guaranty only.
2 days before the trip one of our friends got sick and had to cancell the whole trip. We contacted the hotel and asked to change the room without penalties as Venere could not do so already. The hotel said it all depended on Venere only. We contacted Venere again but they assured us that this depended on the property only. As the result, the hotel provided double room but took money from the credit card of our ill friend for the tripple room.
The case is that we have stayed in that hotel last year and this year we booked it again and also 2 more people came from another countires to meet us in Rome and they booked the rooms there too - all because of us. I judge this hotel thinks only about their money and is not "human" to people, with their attitude they have just lost 5 people of their customers.
The location is in the dirty trainstation area with "druggies" in front of the door, the property is located on the 4th floor with old and small elevator, the door is looked in the night and you have to stay outside with those "druggies" waiting for someone to open the door. The rooms are shubby, the breakfast is just tea and bread. We stayed there as it was the cheapest opportunity and because we liked the reception woman last time, but now we will never come back there.

Tatiana Zayats

The accomodation at the New York is very basic but it is the low price option in a very convenient location in central Rome. I guess you get what you pay for. For one night in Rome it did the job. The single room was furnished with a simple, rather narrow but clean bed. The carpeting was threadbare and the wall mouldings scratched and chipped. There is no air conditioning but a fan was furnished in the room. Despite the hot temperatures, I took a shower (in the bathroom in the hall) and with the fan I was out like a light. At first I completely missed the shower in the bath room and thought the room came without a shower. The next morning, though I did notice the shower head on the wall above the toilet. It worked o.k. and the bathroom dried quickly due to the temps. The towels provided are thin but in fact, this is completely normal in Italy. I've seen these same towels in hotels which charge a lot more.

I had no problems with the staff and they were quite friendly although I made no exceptional demand on them.

I saw no bugs and didn't feel unsafe at all so I might consider it again when needing a cheap place to stay in Rome.

The coffee at breakfast was quite good. Everything else you could skip if you were hungry. I wasn't hungary due to the temps so I ate the piece of rusk with butter and jam and drank the plastic cup of orange juice. There is nothing more.

As I normally get much more for my money in rural Germany, I rated it as a 2.

The hotel does not accept credit cards. You must pay in cash.

One of the worst hotels I have ever been...it is run more like an hostel than an hotel...with lights out in the corridors (and the staff that informs you that it is a quite normal thing), people running wild as in a school trip, no toilet paper and the building is completely run down and filthy - and this for a price which is not at all the one of an hostel. The room in itself was very basic but acceptably clean although had no a/c. The location is very convenient if you are arriving late at night at the Termini station or leaving early morning from there but I think you can find something a bit more decent in the area. I would definitely not go back there.

Want a good hotel for a short break in Rome to see the sights and sample Italy, this is the place to stay. I booked online for three of us - mum (that's me) + two 20 something daughters and then panicked at the reviews I read. I'm so glad I didn't cancel. O.K. its not five star but then we didn't plan to spend our days lounging around in luxury. The hotel was clean, the staff helpful, the breakfast plenty to keep us going til lunch, our three bed room had every thing we needed, the bathroom was clean and the shower hot. The entrance, staircase and old-fashioned lift made us feel that we were really in Italy and not just in hotel land. It's two minutes walk from the Station so no money wasted on taxis and whatever you read in other reviews the three of us felt perfectly safe walking back to the hotel each evening about 10. The receptionist at the hotel recommended a fantastic local restaurant where we were made so welcome and where we ate for under £10 each.