It is the worst hotel I have ever stayed at! If it was presented with 1 star, I would accept it as normal. I usually stay at 3 star hotels, sometimes at 4 star and what I saw here was far far away from a 3 star category. The walls were scratched, the ceiling has mould, the towels were torn, the TV was not working. Everything seemed like the hotel was last refurbished 20 years ago. The 3 star hotel I stayed at in Warsaw looked like a palace compared to the one in Rome. I have been in a 3 star hotel in a small country town in Bulgaria which was like heaven compared to Hotel Center 2.

The breakfast was very poor.
The milk was from a machine with terrible taste.
Everything was dirty and worn-out which you can see on my pictures.
You need to pay a deposit of 20 Euro for remote control.
There was mould in the bathroom. The towel was torn.
The bed was not comfortable. The plaster of the room was broken on one place.
The shower had e problem.
The old guy at the reception was not helpful at all and etc and etc.
I really don't know how such hotel in a such big destination like ROME can have 3 stars. I feel I was cheated.

We had a room on the first floor near the lobby. It was like sleeping in a dorm room on a cot.
1. It was very noisy due to the location.
2. The bathroom smelled like a sewer.
3. I have never seen towel like this before. They were a little heavier than a sheet.
4. Refrigerator was broken.
5. We had a 12'' T.V in the room. You had to pay for the T.V.
I hear they would reimbursed you. We opted not to watch T.V.
6. Breakfast was coffee, juice and a pastries.
Gate 1 Travel should remove this Hotel from it choices.
Thanks for letting me vent, KLT Buffalo N.Y.

Room 612, Hotel Center II, Rome, Via Giovanni Giolitti 443
1. Heat could not be regulated. Always at full blast. Had to open windows.
2. No light in bathroom. Had to buy an extension chord to move a lamp into the bathroom.
3. Non operable TV without 20-euro deposit for remote. 80% of key boxes at registration contained remotes indicating most people were not interested in coming up with a 20-euro deposit for a 5-euro remote. Risk factor of loosing deposit was too high.
4. Refrigerator didn't work. Unable to find an on/off switch.
5. Light above bed two didn't work.
6. Hair dryer in bathroom didn't work.
7. Electric socket in bathroom had no power.
And now for the positives:
1. The windows worked.
2. The bed and sheets were OK.
3. The door closed and locked OK.
SUMMARY:
Out of ten issues, Hotel Center II scored 30%. Would you stay here with such a record? The answer is yes, if the price per night was 10-euros. But alas, the price per night was much higher. We know what you're thinking. "But why didn't you go to the reception and complain?" We went down to get the TV remote and when we learned about the deposit policy, big negative signs came up. So at that point one just limits the downside by making do, beating it out of there and never returning again. But does Gate 1 Travel, the booking agency, know the facts? Yes, we'll write the letter. Have a nice day as we know you'll not have a nice night at Rome's Hotel Center II. Oh, we know what you're thinking! "Other people were not complaining." Well, yes they were, to us, but will they make a summary at TripAdvisor? Stay tuned.......