The breakfast was very poor.
The milk was from a machine with terrible taste.
Everything was dirty and worn-out which you can see on my pictures.
You need to pay a deposit of 20 Euro for remote control.
There was mould in the bathroom. The towel was torn.
The bed was not comfortable. The plaster of the room was broken on one place.
The shower had e problem.
The old guy at the reception was not helpful at all and etc and etc.
I really don't know how such hotel in a such big destination like ROME can have 3 stars. I feel I was cheated.

We had a room on the first floor near the lobby. It was like sleeping in a dorm room on a cot.
1. It was very noisy due to the location.
2. The bathroom smelled like a sewer.
3. I have never seen towel like this before. They were a little heavier than a sheet.
4. Refrigerator was broken.
5. We had a 12'' T.V in the room. You had to pay for the T.V.
I hear they would reimbursed you. We opted not to watch T.V.
6. Breakfast was coffee, juice and a pastries.
Gate 1 Travel should remove this Hotel from it choices.
Thanks for letting me vent, KLT Buffalo N.Y.

Room 612, Hotel Center II, Rome, Via Giovanni Giolitti 443
1. Heat could not be regulated. Always at full blast. Had to open windows.
2. No light in bathroom. Had to buy an extension chord to move a lamp into the bathroom.
3. Non operable TV without 20-euro deposit for remote. 80% of key boxes at registration contained remotes indicating most people were not interested in coming up with a 20-euro deposit for a 5-euro remote. Risk factor of loosing deposit was too high.
4. Refrigerator didn't work. Unable to find an on/off switch.
5. Light above bed two didn't work.
6. Hair dryer in bathroom didn't work.
7. Electric socket in bathroom had no power.
And now for the positives:
1. The windows worked.
2. The bed and sheets were OK.
3. The door closed and locked OK.
SUMMARY:
Out of ten issues, Hotel Center II scored 30%. Would you stay here with such a record? The answer is yes, if the price per night was 10-euros. But alas, the price per night was much higher. We know what you're thinking. "But why didn't you go to the reception and complain?" We went down to get the TV remote and when we learned about the deposit policy, big negative signs came up. So at that point one just limits the downside by making do, beating it out of there and never returning again. But does Gate 1 Travel, the booking agency, know the facts? Yes, we'll write the letter. Have a nice day as we know you'll not have a nice night at Rome's Hotel Center II. Oh, we know what you're thinking! "Other people were not complaining." Well, yes they were, to us, but will they make a summary at TripAdvisor? Stay tuned.......

We were booked into this hotel through Gate1Travel and were appalled that this was considered a 3 star hotel. The room was just big enough to fit a double bed. And I really do mean, just! When my husband sat on the edge of the bed, his toes touched the door to the bathroom. The bed was a very thin mattress on a wire frame. It resembled the construction that is found in a fold-away bed in a sofa.

In addition to being very cramped, the room was also very noisy. The walls were thin enough that we could hear the person on one side of our room snoring and the people in the other side talking. Also the electric trams started running quite early and continued until very late. The bath towels resembled kitchen tea towels both in terms of their size and the type of material. The continental breakfast left a lot to be desired as well. The coffee was very weak and the orange juice was watery.

We typically visit Europe 2 or 3 times a year and have stayed in a variety of hotels. The location of this one was questionable and quite a hike from the main entrance of the Termini station. I would have been most uncomfortable walking in the area after dark on my own. The fact this hotel had a hair dryer in the bathroom was probably considered justification for awarding it 3 stars, but otherwise this was was a tourist class, 1-star, establishment in a rather desolate area of town.