We just visited Rome, and while this hotel had a bit larger room than I expected, that and it's price is about all it had going for it. The desk person went out of his way to be miserable to everyone, being rude, grunting back answers. Day or night he always seemed to be there, and when the hotel locks up at night, you can hear him snoring behind the desk, where he sleeps - there is a partition that hides his bed. On our last day there a young lady was at the desk. She appeared friendly. The quality of food is poor. A crescent, prepackaged toast - thicker than melba toast, orange juice and instant coffee from a machine. There are tv's in the room but you can't use them unless you pay an extra 25 euros to get the piece of equipment that will allow you to access the tv, channels, etc. There is no internet service here. Asking for help from the desk person, can be a challenge, but don't let him intimidate you and he tries to. He turned the lights off a group of people who were talking in the gathering place, it was early evening, they were quietly playing cards. They do have maps at the hotel - ask for one because the maps are very good, much clearer than Frommers, etc, but don't ask the desk person for such things as dining references, etc (unless it is the young lady) as you will be disappointed and frustrated. Ask some of the friendly travellers there who have been there a couple of days. They can be of great assistance. There are hair dryers in the toilets, shampoo and soap. They use odd towels also, they are more like large dish clothes than towel. They are very thin.
Our room had a stale smell and was in need of painting. It looked tired, drab and a bit run down. Luckily, the windows can be opened and this helps freshen things up. The beds are extremely small, they look and feel more like cots. This hotel has the potential to look nice with the marble and construction, but is run down and there is no immagination used to decorate. A good cleaning, some paint, some interesting pictures, brighter wall and bed coverings would help improve the look, along with a better breakfast, and most important some friendly, helpful hotel staff who will offer assistance. This hotel is located far from restaurants, bars, shops and is in a poor part of town. You can't just run out to get a bite to eat or shop or to see the sights; It's a long walk into town, although some buses and the metro are not too far away. This is not an area you want to walk at night. The only real positive is, the hotel was cheap and we didn't spend much time there. I'd rather have stayed in a hotel with a smaller room that had some ambiance, with people who cared at the desk; more a reflection of the hospitality and character of Rome.
Check to see if there are equal priced hotels that are situated closer to town and have better write ups. If you're not staying here long, the best thing this hotel has going for it is price.
TripAdvisor has free and easy resources to help you enhance your listing and promote your property.
- Start Here - Visit Your Owners' Center
- Add Photo
- Add Video