The hotel is definitely a center point, the evening we arrived, there was a promotion of the Sex in the City movie and a new Mercedes GLK in front of the property. Lots of tuxedos and splendor to impress. Front office staff however spoiled the entire experience, seemed cold and so busy with the PC keyboard.The valet services and bell boy were welcoming though. The concierge was a top professional who replied to all our questions, some of which quite long. We were given a room, that was far from the lifts and although large enough, I couldn't help disappointment for the rate of EUR 400 per night plus. I won't touch the topic of the window view at all, although I probably should. The bathroom was great, amenities were generous. Breakfast was served in a sort of darkish saloon, service and menu left a bit to be desired for this class of hotel. Nevertheless the hotel is very clean, corridors are spacious and bright, lobby is grand, the lifts are quick and nice. Location is excellent, within a minute from Termini Station and 10 minutes walk from most interesting shopping spots. Perhaps I expected too much from the hotel itself.
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