July 2008
We have just returned from a months holiday in Europe and unfortunately we stayed at the Principessa Tea. Our first room was very run down, dirty walls and mouldy bathroom. We pointed out that this room was not similar to photos and descriptions we had viewed in travel brochures. We were offered a new room which had just been renovated which was nice but no air con so room temp was constantly about 30 celcius. This room cost a further 30 euro but at least it was clean. Breakfast very poor. We were not expecting luxury but rooms should be clean etc.
Kathryn, Australia

We did not voluntarily stay here, were moved to this hotel (after a very difficult process finding our reserved Hotel Ferraro) due to a "lack of hot water".

Our room was filthy, the pillows were gross, and the bedspread was old and disgusting. We stashed it away so we wouldn't accidently put anything down on it.

Principessa Tea Hotel is currently undergoing renovations. There is currently scaffold up on the NE side of the building (where our room was), and the works gets started at 7:00am. So you can't leave your windows open at all for fear of an easy break-in. Maybe it will be nice when they are finished, but it is currently very run down.

This hotel is a good walking distance from major sites and a Metro stop (it is closest to Borghese Gardens, Trevi Fountain and the Pantheon, but very far from the Forum, Colloseum, etc.).

They do have a large breakfast buffet included, which was by far the best amenity the hotel offers.

The front desk staff was less than friendly. We were happy to leave after 2 nights, and do not recomment this hotel.

we stayed at the hotel for one week. We had an unespected pleasant stay! We had a renewed room at the top floor and it was excellent! the room looks like a 5 star hotel but for a cheaper price!! Extremely recomended!!!

Me and my wife had our holiday there in march, we paid that trip a lot of money. we found the hotel principessa tea on the web, we watched the photos and read the reviews on hotels.com and then we decided that the hotel was good for 3 days in rome.

when we arrived at the hotel there was a construction site out on the wall face, and it was more noisy. the hall was bare, aged and bad conditions, completely different from the pictures.

quick check-in and immediately in the room
it was very old, the floor was broken, the wall cracked, the defective, the bathroom was dirty and smell.

the pictures on web site did not correspond at reality.

immediately i asked to talk with manager, he was an unpresentable overwaight man, i asked him to change my room becouse that room did not be worth how much i paid it (around $180 USD/night).

he told me i had to pay more for have a better room, but i did not understand becouse my stay was all prepaid when i reserved it.why have i to pay more? he told me that i paid not much. he asked me more than i paid for have a better room.
when i told him to contact the hotels.com's agency he started to scream, to gesticulate, he was very very rude.

i prefered did not go on that bad conversation.

me and my wife slept in that room becouse was all prepaid, but maybe was better if we ran away from that hotel.

we were highly disappointed with our stay and it made Rome a slightly less enjoyable experience for us.

i can reccommend this hotel to nobody.