we stayed at the hotel for one week. We had an unespected pleasant stay! We had a renewed room at the top floor and it was excellent! the room looks like a 5 star hotel but for a cheaper price!! Extremely recomended!!!

Me and my wife had our holiday there in march, we paid that trip a lot of money. we found the hotel principessa tea on the web, we watched the photos and read the reviews on hotels.com and then we decided that the hotel was good for 3 days in rome.

when we arrived at the hotel there was a construction site out on the wall face, and it was more noisy. the hall was bare, aged and bad conditions, completely different from the pictures.

quick check-in and immediately in the room
it was very old, the floor was broken, the wall cracked, the defective, the bathroom was dirty and smell.

the pictures on web site did not correspond at reality.

immediately i asked to talk with manager, he was an unpresentable overwaight man, i asked him to change my room becouse that room did not be worth how much i paid it (around $180 USD/night).

he told me i had to pay more for have a better room, but i did not understand becouse my stay was all prepaid when i reserved it.why have i to pay more? he told me that i paid not much. he asked me more than i paid for have a better room.
when i told him to contact the hotels.com's agency he started to scream, to gesticulate, he was very very rude.

i prefered did not go on that bad conversation.

me and my wife slept in that room becouse was all prepaid, but maybe was better if we ran away from that hotel.

we were highly disappointed with our stay and it made Rome a slightly less enjoyable experience for us.

i can reccommend this hotel to nobody.

OK, here it is. My wife gave me this trip as a present, and when I read all the reviews on this hotel I was skeptical. But, since it was a present, I just ran with it. The neighborhood is great, quiet as far as Rome can be quiet. It is three blocks from the entrance of the Villa Borgheise and four blocks from the entrance to the subway station entrance. The area is in an area of nice hotels (very upscale: Gucci and Rolex stores nearby) and many restaruants wich are frequented by the locals. The hotel itself is old and undergoing many renovations. However, the renovations begin after 8 A.M. and you don't see the workers and don't have to deal with it if you are touring the city all day. When you walk in an see the small lobby, you may think you are in for a mistake, it is old and feels like a cheap hotel. I asked the desk clerk who happened to be the manager for a renovated room. He said that our package did not come with the renovated room. We arrived at 9:00 A.M. and could not check in until 2:00 P.M. so we came back after touring the city. We received a renovated room. The room was fantastic. Let me say, I stay at the Colonnade in Boston regularly for business at $500/night and this room far outclasses the Colonnade. The bathrooms and room itself is finished in marble, nice wall coverings, draperies, and furniture, cable tv, mini bar. The room is small, and typical of a European hotel. The bathroom shower is small, but it is new and clean. The rooms are immaculately cleaned. At the time of our trip, only the 5th and 6th floors were renovated and they were working on the 4th and 3rd floors. I walked on the floors that haven't been renovated and peeked in one of the non renovated rooms. I have to say I don't think I would be happy if I was in a non renovated room, they are old and dingy. The breakfast is typical and average for a continental breakfast, Nothing to write home about, but it will keep you satisfied until lunch. There is a fantastic pastry shop two blocks down on the Sardegna and it is inexpensive. The staff at the hotel is pleasant and helpful. If you like small boutique hotels this is a good spot. But only if you get a renovated room.

I am not rating my experience here at this hotel as terrible simply because the staff was friendly and the location was convenient. Via Sardegna is a street full of hotels off Via Veneto in Rome, and that's about the only positive thing I can say about the Principessa. This hotel is certainly one of the worst hotels I have ever stayed. The room was in very bad shape and the windows wouldn't shut properly, which was a problem in December. Luckily, I only had to stay one night, since it was a business trip. I can't stress hard enough how important it is to pick your hotels carefully in Italy, because as I have said before in other reviews, they've got the most beautiful country, so why bother with the quality of their hotels? This is one dump of a hotel.