It is with sadness that I will not be able to recommend this rental as I have done in the past.
I booked the Fattori Suite as a returning guest. Upon arrival I excitedly talked about staying there again as I had enjoyed that suite so much. The employee didn't mention anything to me about a change in rooms until we reached the door of another, smaller suite.
When you go on the rental's website you have a choice of 6 apartments/suites labelled by their name, size and price.
You click the booking button beside the room you want to reserve.
You are sent a booking voucher/contract with the named suite on it, under:accommodation chosen, with the size listed, as well.
I was shown to the El Greco, (a smaller, noiser room) and told that this was where I'd be staying.
I refused. I had a contract for the Fattori suite and they were breaking the contract. If I had broke the contract they would be charging my credit card.
We did come to a compromise after much argument, but I am no longer recommending this rental property to others, as I have done in the past because of the manner in which I was treated by the manager on this trip.
TripAdvisor has free and easy resources to help you enhance your listing and promote your property.
- Start Here - Visit Your Owners' Center
- Add Photo
- Add Video
