My friend and myself stayed at the Hotel Orlanda in September 2004. My daughter made the booking with the hotel in May giving her credit card details (as my friend and myself do not have credit card's). When we arrived we saw the lift only accommodates 1 person and a suitcase (also the lift was very old) so we decided to walk up the 4 flights of stairs (luggage included) to the hotel.
We was given a cold welcome and given the keys to our rooms. The rooms were clean and adequate (for our 1 night stay). Next morning we had to go up to another hotel which was in the same building for breakfast, the breakfast was very nice.
When we checked out we were told by a member of staff we had to pay for our nights stay. We explained that the rooms and payment had been payed for in May by my daughter with her credit card. We were told the credit card details my daughter gave only 'secures' the rooms and no payment is taken out. We both had to pay the bill useing our spending money. Luckly when we arrived back home and no money had been taken out of my daughters account to pay for the hotel. I cannot understand as to why the hotel does not explain this when asking for credit card details.
I dont think we will be staying at the Orlanda again.

My friend and I stayed at the Orlanda for 5 nights during a trip around Europe last fall. For us, with our heavy backpacks, it's location just around the corner from the train station was perfect. However, it was quite a walk to any sites of interest. Our room was always spotless and, by European standards, very large. The room looked as though it had been recently renovated and the photos on the hotel website are very accurate. After a long day, the hike up the many flights of stairs to the hotel was exhausting. (There was an elevator, but one look at it convinced us never to get inside.) The breakfast was very disappointing, but at least you could eat as much as you wanted. Both the coffee and orange juice came out of a machine and one morning, I ate what I am sure was the world's worst tasting croissant. (Although the staff were generally helpful and nice, the woman who worked in the breakfast room was always miserable.)

We like it because it is very close to Termini, convenient, easy to find restaurants, internet service, laundry... the street is very noisy though... the room is clean and large comparing to other european hotels in its class... they have A/C in the room but you need to pay $5 to use it... the staff is friendly, youthful and helpful. We would go back to this hotel if we go to Rome again...

Clean, well equipped and reasonably priced, this hotel was ideally sited for visiting the central attractions of Rome on foot. Breakfasts were simple but adequate and always fresh; the staff spoke English and were very helpful. Only a short walk away from the airport bus terminal. What more could we ask? We would stay there again if we return to Rome.