It was the last day of our summer vacation in Rome.
They didn't give us morning-call alarm. (We were nearly late to airport)
It turned out the clerk woke up later than us.
Moreover, the clerk requested us to pay for items which we had never touched in mini-bar.
When we denied the payment , he began to speak ill of us threatening "I will call policeman!". He shout us in Italian with few English words in 3~5 minutes.
Finally, I agreed him to call policeman because we were innocent. The clerk let us go out just after I agreed him to call policeman.
It happened July of 2008. But I can not forget it till now. Never forget.
ARS hotel ruined whole our summer vacation and whole good impression of Rome.
I wrote offilcial letter to ARS manager but no apology, no response. (Just he answered me "I will see")
Can't you believe this stroy? Try ARS hotel! It will guarantee your summer nightmare!!!
If they said just one word "Sorry", I wouldn't leave this reveiw about 2008 happening.
Good Luck with ARS.
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