I am sorry to have to respond in such a negative way but I have just returned from Rome staying at the Prime Hotel Roma Cassia 4 star rated. I checked on line to find out the route from the airport and time it would take to get to and from the airport by various means of travel. Taxi seemed the best route to get our bearings to start with.This hotel is NOT 25 minutes distance outside the airport as stated, if you add an hour to that you would be nearer the truth, with or without the rush hour traffic as there is NO difference to the traffic any time of day or night there. The first day we spent 240 euro's on 3 taxi fares. The standard rate is 30 to 40 from the airport, what they DON'T tell you is that when you order a cab you get charged from where THEY set off from, we had one taxi driver arrive with 16.10 euro's on his meter before we had even got in it. This is a rip off, even when you insist on the driver quoting you a price it always turns out more when you arrive at your destination. The hotel is most definitely not a 4 star hotel but having said that the decor wasn't too bad and the staff with the exception of the guy on reception during the day (who was a liar) were great, my friend also never slept with the noise coming from the other guests near her room that night. We complained and asked to be moved to their St John sister hotel in the city, even though we had paid in full for our accommodation they said we had to pay another 130 euro's each for moving to the other hotel. To add to the annoyance we went to a restaurant near the Spanish Steps which was situated on a corner one block in from the steps named Angelo's, not recomended, we ordered our meal and had to wait 25 minutes before it arrived, then when it came mine was not the order I placed and it was stone cold, not only that , I could have used it as a frisbee to decapitate someone if I had a mind to throw it
( the waiter was the one in my sights ). I left the meal as just after one bite I decided my teeth were more important to me in my mouth than in bits from trying to chew the pizza, I told the waiter I wasnt impressed with the food or the service but got charged for it all the same.
I came back from Rome after 2 and a half days with 16 insect bites and 2000 Euros lighter, I was trying to make the most of a bad trip, to top it off I only had 3 alcoholic drinks the whole time I was there as they were 15 euros each for the drinks I like ( £6 to buy in England ). In the 2 1/2 days I was there I can only conclude after being told by a young Italian woman serving our meal in the evening, that she was sorry were were disappointed with her city, but it is known in Rome that there is one price for the tourists and one price for the Italians
I would only go back again if I booked a hotel inside the city and I mean the actual centre, where no taxi's are necessary and you can hop on and off the open top bus to see all the sites as this was actually good value for money, which we eventually got to see. I travelled the length and breath of Italy a couple of years ago and I loved it, but its a thumbs down for Rome also the queuing for 3 - 4 hours for St Peters Basillica etc... what a nightmare. We booked through Ryan Airs website. The other serious compliant I have is that you need to keep your eyes on the ground when you are walking near certain tourist attractions
( coleseum for one ) as around some of them they have short metal spikes sticking out of the ground and like me you could end up on your nose and mouth without knowing what hit you they are very hard to see until you are viewing them from the ground on your way back to your feet.