We had a great experience at the Daphne Inn. The location was great and extremely convenient for walking or hoping on the Metro. We walked to the Trevi Fountain several nights just to relax and because it was so close.

The room was comfortable, the bath updated and clean, the breakfast was plentiful and served with charm and the wi-fi was free and easily available. They give you a local cell phone to use with their contact numbers pre-programed.

The best part of the experience was the friendly and helpful staff. They gave great directions, advice and tips. They booked the Papal Audience, Museum visits that were otherwise sold out, and airport shuttle to and from the hotel.

They were easy to communicate with via email while booking, before our visit and afterward.

A good location, very comfortable room and a good breakfast. However the best thing about the Daphne Inn was the friendly, informative and helpful service provided by the Staff, who all spoke excellent English. Their tour and restaurant recommendations were spot on and they went out of their way to make our stay very enjoyable. They booked cars, tours and restaurants for us and all the arrangements worked as requested. They made our first stay in Rome memorable.

This place is quite simply disappointing. We first saw it when we were staying in Sicily in a book about design hotels in Italy. No idea why it was included.

The 'palazzo' building where the B&B is located is a scruffy, residential block on a small back street. Our room, described as a suite, on the first floor was clean and basic. When we arrived we found a sandwich left in the fridge in the living room. The shower room was tiny. Toiletries were never replaced when they had been used up. The living room and bedroom had hardly any natural light. There was a plastic, mock leather sofa in the living room and the colour scheme was depressingly beige. Our breakfast took an hour to arrive on the morning we left.

This was certainly not the top notch, elegant, urban B&B with impeccable service described by the website. Neither was it affordable.

We stayed for three days, at 280 euros a night . While in Rome we also stayed at the St George, a spa hotel booked via expedia which was luxurious, contemporary, spotlessly clean, with a spa and cocktail terrace and it cost less money per night.

Since we returned from our holiday, we have been emailing Daphne to see if they would offer a partial refund, but the email has been bouncing - we wonder why!

If you are looking for somewhere to stay in Rome, don't wast your euros at Daphne. Its not worth it and you will be disappointed.

My brother and parents recommended Daphne Inn to my husband and I- they were right- a brilliant place to stay to explore Rome! The breakfast was fantastic (best of our whole trip) the staff were excellent and guided us on where to see in Rome..... We had a perfect time there and would recommend it to ANYONE! go go go .....