Although the hotel has all the facilities you would expect from a 5 star hotel the air conditioning was making the room warm rather than cooling it. The total lack of sleep on the last night before checking out ruined our stay. They even moved us to another room on the 4th floor but that also was no cooler. We had booked 2 double rooms for 2 nights and both couples were located on the 4th floor. We raised the issue with reception who moved us as stated to another room where we were told it will get cooler but as they just activated the air con in that room it would take 10 minutes. after 10 minutes it was no better than the previous room.
So after a restless night of little or no sleep we went down at 7am for breakfast as we were getting collected at 8am for our onward transfer.
Other than stating that they would report it to the manager no more was done.
The worry came when home i communicated with the General Manager who stated that the air conditioning was fine in both rooms!
In which case despite the positive aspects of the hotel i could not suffer the hot rooms again and feel convinced that the air con was clearly broken.
To end a 10 night holiday with 2 nights here was on paper going to be a great end to our holiday but the total discomfort caused by the temperature ruined our stay.
- Official Description (provided by the hotel):
- Gifted architect Adam D. Tihany becomes a modern-day Virgil as he leads you on an amazing journey filled with heavenly places and sinful delights in his very personal interpretation of Dante's Divine Comedy: the Aleph. In this intriguing hotel near Via Veneto in the heart of Rome, the concepts of Heaven and Hell have been given an unexpected twist. You'll find true paradise in the luxurious Spa below, and surrender to the tempting treats served above in the Sin restaurant and Angelo Bar. Enter the Aleph and you'll be immediately caught up in a red-tinged vortex full of delicious sensations, striking contrasts, stunning details and sensual luxury. ... more less
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- Also Known As:
- Boscolo Aleph Rome
- Boscolo Aleph Hotel Rome