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Grand Hotel de la Minerve: Traveler Reviews


Piazza della Minerva 69, 00186 Rome, Italy
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Reviews you can trust

81% Recommend
4.0 of 5 stars 149 reviews
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Disappointing

Grand Hotel de la Minerve

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1 of 5 stars
vburmester   6 contributions
london
Jul 13, 2009 | Trip type: Couples
3/3 found this review helpful

My partner and stayed here a few weeks ago and were terribly disappointed.

Our room was not ready upon arrival, despite requesting early (12 PM) check-in. If the reception staff had been friendly and apologetic, then we'd have shrugged our shoulders and felt alright about it. Instead, the receptionist was frosty and gave us the impression that we were not welcome. This attitude was to become a theme.
Our room was like a Travel Inn - cleanish (last person's pubic hair in bath) but functional. It was certainly not 5* by my previous 5* experiences. The loo leaked (it was fixed) and there was damp and peeling paper near the bathroom. My laundry was lost by housekeeping and the hotel did not feel any responsibility for this. A hotel employee mysteriously barged into the room, without so much as a knock at the door, and my boyfriend was naked in the hall at the time. We did get a complimentary bottle as an apology for this event.
It's not that this is the worst hotel you could book into, just terribly overpriced, below 5* and unwelcoming. Try the Regents Grand instead. p.s. the pillows are like rocks!

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since March 12, 2007
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $515 (year-round)
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Felt robbed and hugely dissappointed

Grand Hotel de la Minerve

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1 of 5 stars
Charlotte009   2 contributions
London
Jul 5, 2009 | Trip type: Couples
2/2 found this review helpful

My boyfriend and i did not stay in the hotel itself so we cannot comment on these facilities. We visited the hotel's rooftop restaurant - it has a spectatular location with beautiful views. The positives end there. The food choices are poor (we should have left after seeing the menu), the service average, the food - awful and overpriced. After spending near 30 euro on pasta with seafood my boyfriend had expected more than one prawn and two scranwy langoustine! My turbot was overcooked and the rice inedible. For a supposedly 5 star offering i was terribly disappointed and 80 euro down. In fairness on complianing we were offered another meal - to be honest, the fist one was so bad i just wanted to leave. Go for a drink in the bar - enjoy the view and then leave!

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since October 20, 2008
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $515 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Perfect choice in the Eternal City

Grand Hotel de la Minerve

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5 of 5 stars
reiddg   3 contributions
St. Petersburg, FL
Jul 2, 2009 | Trip type: Couples

This was our second stay at the Minerva. Our flght arrived early and we were to the hotel by 10 AM. We were pleasantly surprised to find that our rooms were ready. Our room was a junior suite and had a lovely terazza. The rooms were very clean and well maintained. The hotel itself was spotless. The staff was very friendly and helpful. Be sure to stop into the bar when there, either on the rooftop or in the lobby. The bartenders are a hoot and the ambiance is excellent. We have not eaten in the restaurant so we can't speak to their food. However, the snacks put out by the bartenders was unbelievable. Nuts, canapes, etc. Very enjoyable.

We like to try different hotels whenever we're in Roma, but since finding the Minerva, we will look no further. It's central location makes easy walking distance to many of the sites. I would highly recommend it to anyone that wants an enjoyable stay. It's a bit pricey but worth the extra $$.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since November 24, 2007
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $515 (year-round)
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Amazing Location Eclipsed by Price and Not-so-good Service

Grand Hotel de la Minerve

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2 of 5 stars
aseidman   8 contributions
Staten Island, New York
Jun 23, 2009 | Trip type: Business
2/2 found this review helpful

This hotel is located in what is perhaps one of the best locaitons in Rome. I have been to Rome about 8 times, and each time I stay in a different hotel for the new experience. Grand Hotel De La Minerva was the most expensive hotel I stayed in and I can tell you that my colleagues agree with me whan I say its just not worth the money !

The lobby is beautiful, the rooftop restaurant is very nice, rooms are fine (although small like much of Rome's hotels), but the place is just way to stuffy, expensive and pretentious and the prices for a coffee or the most basic items are rediculous.

What was really disapponting was the attitude of much of the staff. It was almost like "hey, be happy we let you stay here... this is an expensive hotel !". Well at nearly 500 dollars a night... I think they need to be happy people stay there.. not the guests.

All said, it was far from horrible.. and please see my other reviews just so you know I am not a critical traveler. This place just under-delivered and over-charged for everytyhing !

For my money, there are better places to stay in Rome.. unless of course you get a really good rate here.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay May 2008
  • Visit was for Business
  • Traveled with With Colleagues
  • Member since December 06, 2006
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $515 (year-round)
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5 Star not to US Standards

Grand Hotel de la Minerve

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3 of 5 stars
simone09   1 contribution
Florida
Jun 19, 2009

Dont expect a 5 Star Hotel when you get there, except for the price and location. You will pay 5 Star prices and if all you need is to be in the middle of Rome so you can walk everywhere, then you are ok. Otherwise, I would best describe it as a 3 Star Hotel in US Standards

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with Large Group/Tour
  • Member since June 19, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d265621?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $515 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Grand Hotel de la Minerve Also Known As

  • Grand Hotel Rome
Address: Piazza della Minerva 69, 00186 Rome, Italy