Dont expect a 5 Star Hotel when you get there, except for the price and location. You will pay 5 Star prices and if all you need is to be in the middle of Rome so you can walk everywhere, then you are ok. Otherwise, I would best describe it as a 3 Star Hotel in US Standards

Grand Hotel de la Minerve was recommended to me by a close personal acquantance who had frequently used the hotel many years ago. After he had raved about it so much, we decided to proceed and book 3 nights there. Unfortunately from check-in to check-out the service was horrendous! After pulling up to the hotel, there was no bellman to handle our luggage. Check-in was all but welcoming. After reaching the room, we were on the second floor in a corner room with a window which barely let in any sunlight. The room was standard. It felt more like a business hotel than anything, but generally clean. We asked the concierge for recommendations of restaurants in the area and he seemed almost baffled and ill prepared to respond to our questions. Another incident with the night concierge where we asked for help, he had advised he would get back to us with a reply. After a couple of hours, we went downstairs and asked for an update and he said there was no luck. There seemed to be no real desire to service the guest. Check out service was equally horrendous. My husband brought the bags downstairs to the lobby, pulled the car up to the hotel and put the luggage inside with no assistance from anyone in the hotel. 5 star luxury I DONT THINK SO!!!!!!!

Terrible service--- YOU CAN DO BETTER IN ROME!

An expedia booked room resulted in a room on the sixth floor for our Saturday arrival. This floor is no penthouse because with the roof terrace above we were kept awake until 130am by the dragging of tables and the wait staff running through the corridor with the dirty plates and washing in the small hours. A Fawlty Towers moment if there ever was one. We complained at the time, twice, and were promised it would stop. It didn't.

We were moved to another room the next day without much apology or explanation, they clearly knew this is major problem, frankly though this floor should not be in use, or they need to think very carefully about the roof.

Oh and the hotel arranged a taxi to the airport who refused to honour the mandated 40 eur trip fee, something we confirmed with the concierge.

Hotel location is excellent and is an interesting building but given the lack of consideration they give to paying guests, you'd have to be very specific that you will not accept a room on the sixth floor.

The Hotel Minerve used to be a Royal Palace and has a enviable position in the heart of this historic city, 30 seconds walk from the Pantheon, 2 minutes from the Spanish Steps and 5 from the Piazza Navonna. This really is the centre of the tourusts Rome, and the price charged by this hotel reflects this.

The card on the back of my bedroom door informed me that my room cost 600euros per night, with breakfast 31 euros per person extra, bearing in mind that my room was smaller than my Son's bedroom at home, this is high end pricing.

The decor and finishings of the hotel are of the highest standard, but you get the feeling that they have tried to get as many rooms as possible into this stylish ex-palace, rather than creating something you will return to again and again.

You must go up to the rooftop terrace/bar/restaurant an hour or so before sundown and get terrific views of the city, but don't expect the same view from your room, most look out onto a wall a few metres away.

Saying all this, if you can get this hotel at a good rate on line, and don't expect a palacial room, then the location has it.