Long weekend in gorgeous rome! The hotel room was lovely and the terrace amazing! Now for the but... We were told the terrace was open in the evenings only to have them tell us when we went up there in the evening that they wouldn't serve drinks as only the restaurant (which was empty) was open. This is not what we were told at reception when we checked in and also not what it said in the hotel guide.
We also didn't eat there as the restaurant menu had fewer decent choices than the room service menu! Roberto the bar manager was also incredibly rude and unprofessional when we decided to get a drink in the hotel lobby bar before going out to dinner which sadly made a lasting impression.
What I will say in the hotel's favour is that it is in a fantastic location and if you do stay there (or just fancy dinner by the pantheon) then try the food and the lovely choice of wine at Hostaria Pantheon. Also the best coffee cafe in rome is just a minute's walk away!!
I wouldn't stay there again as would rather go back to hotel de russie which may not have the roof terrace but has amazing gardens, is also in a great location and where the staff are very friendly helpful and professional!
Love love Rome though!!
- Official Description (provided by the hotel):
- Six-story hotel housed in a restored late-17th century building with Napoleanic decor. ... more less
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- Also Known As:
- Grand Hotel Rome