We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“5 Star location, but not 5 star hotel” 3 of 5 stars
Review of Grand Hotel de la Minerve

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save Saved
You added Grand Hotel de la Minerve to your Saves list
Grand Hotel de la Minerve
5.0 of 5 Hotel   |   Piazza della Minerva 69, 00186 Rome, Italy   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Offer
Package Deal
Ranked #397 of 1,264 Hotels in Rome
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
35 helpful votes 35 helpful votes
“5 Star location, but not 5 star hotel”
3 of 5 stars Reviewed May 9, 2014

As many have mentioned, this is a great location for walking to almost everywhere in Rome. However, do not expect a 5 star experience. Our room was fine, though a bit threadbare. The door lock was very hard to operate. Service from the hotel staff was adequate but not more. No one to help us with luggage or door upon arrival. Front desk staff was most occupied with higher priorities than serving customers. Two very bad experiences: Late one afternoon at the roof top bar it was almost impossible to get served, even though it was not crowded. The server walked by us several times, carefully avoiding all eye contact. We even moved tables, trying to be served. Finally he acknowledged our presence and we had the privilege of paying $38 for one glass of wine and a beer. We had arranged a car to the airport with the concierge, confirmed it several times, but upon checkout there was total confusion, no car, multiple people giving us incorrect information. Finally we were able to take another guest's car (which had arrived early). Would have been better and cheaper just to take a cab. Also, coffee at breakfast was cold most days, and for some reason this was an impossible problem to solve. My sense is they have management (and ownership) that doesn't care much about their guests' experiences. They rely on their location for business.

  • Stayed May 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

563 reviews from our community

Traveler rating
    204
    185
    105
    41
    28
See reviews for
99
244
14
63
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Chicago, Illinois
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 7, 2014

Can't get a better location for a hotel in Rome! Pricey but definitely worth it if you are able to get one of the newer rooms! Service was satisfactory and the breakfast spread is pretty decent. Lots of fabulous restaurants very close to the hotel. A taxi stand right outside the hotel is also great if you don't feel like walking!

Room Tip: Rooms in the older part of the hotel are terrible. Mine did not even have a window. Other members...
See more room tips
  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 30, 2014

Stayed here for 3 nights and got back Saturday the 26th. We were really lucky with weather about 22-25 degrees when it broke out from the morning clouds. The hotel is very pretty and grand. Concierge are incredibly helpful, couldn't do enough. Very friendly and no queue's for check in which is what I’m use to.
We got a white/yellow taxi from out front of the Fiumicino airport for 48 euro which was fixed rate for Rome. Quick and easy as trains and taxi wouldn’t have saved much we thought.
We were on 5th floor, room was perfect, comfy massive bed, hairdryer in bathroom not massively powerful but fine. Powerful shower, big windows and small balcony to look out over the Pantheon. Was quite loud at night being in the heart of it all so was quite difficult to have windows open as I kept being woken up, but they were the sounds of people having fun so didn’t bother me at all.
In every direction there was something. We pre booked Vatican and Sistine Chapel, Colosseum which I’d recommend (get the 3 in 1 ticket so you do it all) as the queues were massive. Did Pantheon which is more magical than we thought, amazing building seriously. Vinezia the Christmas cake as it’s known which we just loved to look at and every day we walked by deliberately and, the museum to the right of it of the first king of Rome. Do the lift to top as well as we missed this and probably regret slightly also and the cafe with 360 views before this lift, Navona with fountains and other Basilica’s, do this day and night as so beautiful, great restaurants there though as can sit out opposite the fountains, Colosseum, Forum and Paletine hill, Vatican, Sistine chapel, St peters Basilica which blew us away. Trevi fountain all light come on when dark and it gets so busy but again worth seeing day and night, walked to the tiber river, Spanish steps where you just have to be careful when someone shoves 3 roses in your hand and says free. As they’re not free and wasn’t happy with the few pennies we gave him. Easier to just say no really or just don’t latch on like I did. Hold onto cameras tightly, had a couple of looks but overall if you secure things well and hold onto camera with strap around wrists then we didn’t have any issues at all. Saint Eustachio around corner which was great for breakfast and amazing coffee. Then with Pantheon behind you, walk up and past the church on the left you have Della Palma, don’t miss this, twix, profiterole, strawberry cheesecake, nutella etc...amazing!
Would stay at this hotel again as perfect location to walk everywhere and amazing break away. Rooftop you shouldn't miss, yes expensive drinks 13 euro for a glass of wine but you get almonds, olives and nuts and an amazing view with the best sunset which we got ;-).

Room Tip: Had a side view to Pantheon which was great but as side street a little loud with windows open but g...
See more room tips
  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Yorkshire
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 29, 2014

If you are looking for a good hotel for a special trip, then you could do no better. It isn't cheap, but you get what you pay for. Its location is perfect; it is right in the middle of the historic city centre with the main sites and museums all within easy walking distance for the tolerably fit. Our suite of rooms (double bedroom, sitting room, bathroom and lobby) were very clean, comfortable and spacious with air conditioning throughout and with one of the best views in the hotel - the rear of the Pantheon and overlooking the Piazza della Minerva with its Bernini elephant. The main reception area of the hotel is absolutely stunning with its large coloured glass ceiling; it is a wonderfully welcoming space after the heat and bustle of the Roman streets, with lots of soft chairs and sofas and the gentle breeze of air conditioning. (It may have been early April but it was still rather hot, and Rome was certainly very busy.) The "American" buffet breakfast was excellent and we found it ample enough to fuel us up for a whole day of strenuous sightseeing; there was a full range of hot and cold breakfast food including smoked salmon, bacon, Italian sausage and scrambled eggs together with breads, toast, cakes, pastries, and lots of fresh fruit. We didn't eat any other meals at the hotel, but we did venture up onto the rooftop terrace for a look, and the views were truly spectacular. (When it comes to food, there are a great many eating places nearby, and we found a couple of good ones in the Piazza Capranica which is just five minutes' walk away.) We found the service excellent; the staff were efficient but in a calm and unobtrusive way, being also friendly and approachable. We went on a package deal with Kirker Travel which was very good value, particularly given that April is one of Rome's more expensive months; for about £1800 we had four nights for two with breakfast plus flights to and from the UK and transfers, along with free prebooked tickets to the Vatican Museum including the Sistine Chapel. (An important travel tip - the queues for the Vatican Museum are unbelievably enormous, so it pays to book in advance.) Kirker also let the hotel know that this was a special trip (to celebrate my 50th birthday and our silver wedding anniversary which both fall during 2014) and they had a bottle of Prosecco on ice to greet us on arrival as well as giving us this room with such an excellent view. All told, it was a perfect trip.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andover, Massachusetts
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 27, 2014

My wife and I didn't stay here, but we did go to the rooftop Deck bar to have a happy hour drink.
The drinks were expensive but very good and overall the experience was bucolic. The sun was beginning to go down, the temperature was perfect and so it was a perfect pre dinner destination
to go to, although you could eat dinner there as well. We had made reservations already elsewhere but would consider dinner there in the future. The concierges at the front desk were so helpful in answering questions and even gave us maps with directions to hard to find venues.
We didn't even stay there! Romans are very hospitable, that is my great discovery here!

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhode Island
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 25, 2014

In the middle of everything. Easy walk anywhere. Behind Pantheon and its square was perfect for getting drinks or tapas before dinner each night. Bar at hotel very expensive. Rooms nice - large bathrooms. Again - its all the location here.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 22, 2014

The location of the hotel is ideal for seeing the sights, that's the only good thing I can say. The staff and service are quite poor, with the roof top restaurant being the worst place that we ate during our 3 day stay over the Easter break. The roof top restaurant is over priced and over rated, the service was particularly bad, long delay to be served and having the wrong main course served. I can't say it was down to it being busy, as there were only 7 couples in the place. All the waiters just seem to be standing around talking to each other or on their mobiles!! We had to pour our own wine as the waiters were too busy chatting, the table next to us did complain about the service.
The final straw for me was when I was paying my bill by credit card the waiter walked off to answer his phone!!
Don't stay in room 353, if they give you this room ask to be moved,
Wont be staying here again, and will eat out in the Piazza Novona nearby where the service and food was superior.

Room Tip: chose another Hotel in the area
See more room tips
  • Stayed April 2014, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Grand Hotel de la Minerve? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Hotel de la Minerve

Address: Piazza della Minerva 69, 00186 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#160 Luxury Hotel in Rome
#188 Business Hotel in Rome
#314 Romantic Hotel in Rome
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hotel de la Minerve 5*
Number of rooms: 134
Official Description (provided by the hotel):
Six-story hotel housed in a restored late-17th century building with Napoleanic decor. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Expedia, Priceline, Orbitz, Venere, Agoda, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Grand Hotel de la Minerve reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hotel Rome

Owners: What's your side of the story?

If you own or manage Grand Hotel de la Minerve, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.