We arrived from Barcelona 3/14 and made our way to the Ara Pacis by hired car. The Hotel entrance was difficult to find - dark entrance leading to an elevator with the lobby of the hotel being on the 2nd floor. We checked in and were taken to our room fairly quickly - up and around a few sets of stairs - The room was dismal to say the least. Wallpaper was peeling off the walls and what paint you could see was absolutely filthy, the bed was sunken in the middle and after pulling back the sheets we saw that they were a dirty gray colour. The doors leading to the balcony did not have any locks (this was an open balcony serving several rooms on our floor) This did not match the lovely pictures we saw on their website by any means. So we asked for another room and explained why we did not care for the present one. We were shown room number 2 - which was actually worse than the first one, now off to room number 3 which was off the sitting/lounge area from the lobby. This was a tad cleaner (but not by much) so we brought the suitcases down and I checked out the bed - upon looking up there was a separation between the door and the door frame with a perfect view of the
lounge area. We had enough, left the hotel found another and returned for our baggage and to check out. At this point they tried to show us yet another room (which would have been #4) we declined and said they were falsely advertising on their website and we would be addressing it when we returned home. So here it is. The hotel is a solid one star or below if that's possible.
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