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Hotel Magic: Traveler Reviews


Hotel class 2.0 of 5
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Via Milazzo, 20, 00185 Rome, Italy
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78% Do not recommend
3.0 of 5 stars 22 reviews
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very strange setup!

Hotel Magic

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2 of 5 stars
hj84   3 contributions
Manchester,UK
Jan 28, 2007 | Trip type: Family
6/7 found this review helpful

Stayed here with my sister in April 2005, arrived the night before the Pope died so maybe it explains a little why the service was strange! The hotel's not in the nicest area but it is very convenient for the train snd bus station. we were confused at first by the apartment block setup - the owners live across the corridor from the hotel.

we were concerned as the owner lady took our passports from us, saying she had to fill in a form - then didn't bring them back! we had to get them back from another one of the family later - no harm done but it didn't seem the most organised operation.

the breakfasts were equally disorganised - we were given a voucher for a cafe around the corner, but it was only valid for one out of the 3 nights we were staying, so we didn't get breakfast after the first day.

The room itself we found to be fine, not the lap of luxury but then that's not what we expected. the only other thing we had a problem with was when we came back a bit late (around 11:30pm) and the outer door to the hotel part was locked. when we were given our keys we were told we'd have to unlock the inner glass door, which we had a key for, but someone had shut the huge wooden one - meaning we had to get the older owner lady out of bed to come and let us in. we weren't informed of any curfew if there was one.

all in all - it wasn't a disaster but i wouldn't go there again.

  • Liked — convenient location
  • Disliked — disorganisation of the staff
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay April 2005
  • Visit was for Quality time with family
  • Traveled with Family (extended)
  • Age group 18-24
  • Member since January 28, 2007
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $124 (year-round)
Totally awful

Hotel Magic

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1 of 5 stars
mcngdr   1 contribution
California
Nov 22, 2006 | Trip type: Friends getaway
6/7 found this review helpful

The WORST hotel we ever stayed! The owners are extremely rude and loud, they are not courteous at all. Our first impression of the area was very negative once we saw many people coming out from Termini station. The surrounding was dirty. We can smell fish fry from the hotel...constantly. Bathroom is extremely smelly like sewer smell.
We tried to get out early, and owners started yelling. It was horrible, disrespectful, and plain rude.

  • Liked — NONE
  • Disliked — EVERYTHING WAS HORRIBLE
  • Tips/Secrets: — Don't get mislead by the website. Pay a little more and stay at better neighborhood and better service.
  • My ratings for this hotel
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2006
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 25-34
  • Member since November 22, 2006
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $124 (year-round)
Terrible experience

Hotel Magic

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1 of 5 stars
tigerchu   1 contribution
Los Angeles
Nov 19, 2006 | Trip type: Friends getaway
6/6 found this review helpful

We (4 travellers) booked Hotel Magic because we checked its website and it looks so beautiful. It is totally misleading. We got there, and yes it is around the Termini station. Very little did we know that the area near station is not very safe. According to some local shop owners, any areas in Rome is pretty safe from any violence crime...but beware of pickpockets. Termini area has so many people coming from all over the place, and so packed, so again, beware of pickpockets! Local shop owners said, get out of there, don't walk at night...bla bla bla. So, we were so bothered by this and we decided to move to another hotel the next day. The next morning, the lady who owns the hotel was so mad at us that she refused to charge only the night we stayed...she wanted to charge us for 3 nights! We were arguing with her and she was extremely rude. She yelled at us, threw our reservation paper right in front of our face while raising her voice and her hands. It was the most terrible and rude thing we ever experienced. So, we ended up paying for 2 nights, although we only stayed for 1 night.
Another thing, although the room is nice, the bathroom is outside the room, and it smelled so bad. The shower has rust all over it, the bathroom floor was very slimy.
We ended up moving to an old hotel, in a nicer neighborhood around Park Borghese.
That morning full of arguing and yelling from the hotel owner put us in a very bad mood all day. Don't stay there.

  • Liked — None
  • Disliked — everything is terrible
  • Tips/Secrets: — don't stay there
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 1 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay November 2006
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 25-34
  • Member since November 19, 2006
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $124 (year-round)
Very bad hotel

Hotel Magic

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1 of 5 stars
Francisc   1 contribution
Bucharest
Nov 8, 2006 | Trip type: Family
6/6 found this review helpful

Attracted by the ad on the web and mainly by good location. This is actually NOT a hotel by all means. It is just part of the last floor of an old building, run by a family which is obviously not professional. On their website says recently renovated, in reality just a little paint on the walls - windows do not close properly - bathroom installations work poorly - no heating during cold weather. On top of this, substandard breakfast. Worst of all is the attitude of management/personnel, making you wish never return. Please do not think going there!

  • Liked — Location
  • Disliked — Management
  • Tips/Secrets: — Do not go there!
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
  • Date of stay November 2006
  • Visit was for Quality time with family
  • Traveled with Family with teenagers
  • Age group 35-49
  • Member since November 08, 2006
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $124 (year-round)
Very Deceptive Website

Hotel Magic

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1 of 5 stars
macartist26   1 contribution
Milwaukee
Nov 6, 2006 | Trip type: Friends getaway
3/4 found this review helpful

I'm not sure where these pictures came from, but it couldn't have been Hotel Magic. First impression was negative--had to walk through areas where we didn't feel safe, seeing garbage stuffed into window grilles along the sidewalk. It was near the train station, which could be both good and bad. Good because you can walk from the train--bad because it's generally not the nicest part of town. This place was on the third floor (our fourth) with a very narrow, spiral staircase leading to it. Very tough to maneuver bags up and down (and I'm not a large person). The lift did not work. Staff wasn't particularly friendly and spoke VERY limited English. The room was not clean. I have used better towels to wash my car. The plastic cups in the bathroom had dried toothpaste on them. According to the website, we expected "a very good breakfast at their breakfast bar" -- not the case. You had to track someone down and get a handwritten slip and then walk about three blocks to a diner where you received one croissant and a small coffee. If you wanted anything above that, you had to pay more. We were also informed that we had to pay our final bill in cash--they didn't accept credit cards, very different from what the website states. If I could do it over again, I definitely would have stayed somewhere else. Buyer, beware.

  • Liked — proximity to train station
  • Disliked — everything else about the experience
  • Tips/Secrets: — don't stay here
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2006
  • Visit was for Hobbies / interest / culture
  • Traveled with Friends
  • Age group 35-49
  • Member since November 06, 2006
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d260774?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $124 (year-round)
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Hotel Magic Also Known As

  • Magic Hotel Rome
Address: Via Milazzo, 20, 00185 Rome, Italy