The worst problem in this hotel is its staff. Unhelpfull and unforgiving in the quest to achieve nothing for their guests. A good description for this hotel would be " circling vultures". I have unfortunately had to stay a while within its walls but never again. The untruths and constant battles with billing of internet services. The creative accounting for meals. The lack of access to telephone or even a power sockets. I never had problems with cleaning on the 6th floor. Just the broken lifts which prevented me getting to it. This place has so far left me with a bad taste of Italy a country with a legendly reputation for food. In the palace hotel it would be a myth! If anyone tries to send you here refuse! Even if they have grounded you.
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