Booked into the hotel by Alitalia as I was doing some work on their behalf ie no choice of hotel....
I've stayed in hotels the world over and this is actually the worst. Room on fifth floor actually has no power points or desk to work at (obviously not geared towards the business traveller then.) Along with this, reception is chaos, checking in is like trying to get a pint in a London pub on New Years Eve, i also actually had to double check with reception that the restaurant was one and not a soup kitchen.
Room & public area filthy. Staff generally have the "why the [--] are you asking me" approach.
Please, if you have the choice, don't come here...I will be complaining bitterly to my boss.

Needed hotel for 12 hours pending flight to Tokyo. Booking agent at airport arranged this "4*" hotel for Euro130. Hotel old and tired and management obviously lacking any concern about maintainence (own footpath had missing cobbles and was full of litter). In fact the whole area was a haven for grafitti and litter. Free transport to airport only saving grace although A/C on bus broken. Would not recommend!

This hotel is actually not located in the city of Rome rather in Ostia which is very close to the airport. The airport is large and lacks character but we were not there for the ambiance. Seems they have flight crews and people who missed flights. There is a regular shuttle to Fiumicino Airport which makes this hotel a good choice for an early flight. We had an early flight out of Rome and did not want to take any chances missing it. The breakfast is very big with all kinds of pastries and breads along with warm selections. The surroundings are unexciting but there are a few restaurants and ice cream places in the area if you have some to spend.

We stayed here only one night, but one night is more than enough.

At first glance, the lobby appears fine.

We got up to our rooms (2) and neither had air conditioning and both stank (apparently they sprayed for bugs).

There was black mold on the walls, the carpets were buckled and worn and the walls will worn.

They sent maintenance up regarding the no air - later we were told it was because the filters needing changing - HOW DIRTY they must be been to block all the air conditionings.

Friends down the hall had more black mold and better still - blood on the sheets.
The front desk told them they would have to look into it before giving them a new room. After raising a stink they RELUCTANTLY gave them a new room.

The towels INCLUDING the large bath "towel" is actually the exact material as a tea towel.

This may have been a 4 star when it opened, but it is definitely not now - it is dirty dirty dirty!