I liked the hotel. The first night we had a room with balcony, however the airconditioning was broken so we asked for another room. This room was also large and very nicely decorated. The hotel is about 10 minutes walk away from Termini station in a local area. The area around the station is not the best area of the city. But we never felt unsave.
Breakfast was fine, rooms are very clean and nice. Rome was fantastic but somewhat inconvenient to get around to the main tourist sites in Rome from the hotel.
If you need to go back to the hotel during the day I would not recommend it to you. But if you only need the hotel to sleep. It's a good hotel.

I woulld like to thank you from Hotel Staff who helped us to go to hospital, then called a private doctor to come to our room to visit my wife who was very sick. Also I would like to thank you Hotel Staff who took me to pharmacy to buy medicine, thank you very much.

II stayed in this hotel for 3 nights in March 2009 as part of an Insight vacations tour.
I put money in the safe which was located in the hotel room, the safe has a combination lock. When we checked the safe we found that cash was missing (750 Euros).
The hotel staff including the duty manager did not give a dam, they refused to call the police, thank God for the tour director for Insight who was very helpful.
The tour director and me had to walk about a mile through a very seedy part of Rome to locate a police station, even though the police were very helpful we were still there for about 2 1/2 hours.
I have a police report and a report from insight vacations.
Given my personal experience and the track record of this hotel I would not recommend it to anyone.
The rest of the tour with Insight was excellent.
The tour director form Insight could not have been more helpful, however I am still out 750 Euros and I have not yet heard form Insight vacations, in my customer feedback form at the end of the trip I indicated that I thought that Insight were negligent in not informing me of previous similar problems at this hotel, I am still waiting for a reply.

We stayed with them as a part of an Insight tour. Oh my, words will fail to describe how much I disliked this place, it's neighborhood, but I'll try.

While Paris gets a bad rap about being dirty, as of my last visit in Oct 08, it's undeserved, while Rome, the "Eternal City" where it's citizens dress so nicely, have really let their city go to pot. Graffiti everywhere, trash, homeless, beggers, gypsies, and enough people selling fake Omegas, Rolex's, Mont Blanc pens, and LV bags to choke a horse. While all this is bad, and detracts significantly from the history of this cradle of civilization, lets concentrate on the hotel.

Where to start; how about mold and water damage on the walls? Or the bathroom, with it's broken toilet seat, trim coming off the door, mold in the shower. The tour director asked if we reported the seat being broken, my response is simply don't they clean it daily? Shouldn't they have noted the issues? That is the problem in a nutshell, the management does not notice.

Now I've never run a hotel, but I'd be looking for new cleaning staff if they could ignore the state this place was in. The remote for the TV had no battery cover, and a year old piece of scotch tape trying (and failing ) to hold the battery in.

The dining room (a bright spot by appearance in this wreck), had major issues. Our last day there the staff were in tears, and the eggs looked like warmed-over leftovers from the previous day, ugh. Seriously unhappy people not working, not bringing you coffee, and sullen when you interrupted whatever was going-on.

How they can claim four stars, even in Italy, where let's be honest, hotel ratings standards don't seem to match the rest of Europe, is beyond me.

To sum it up, I disliked this hotel with just about every fiber of my being. We only stayed because we were a part of a tour group, otherwise, we would have been so out-of-there.

And yes, it is close to the Termini Station, but in Rome, that's not a good thing. The neighborhood is not one you want to take a casual stroll through after dinner. Even the little square in the front of the hotel, with the overflowing trash bins and permanent homeless people camped out points to this being a neighborhood in decline.

It's a pity that for all the attention the people of Rome spend on looking good, they don't seem to take more pride in their beautiful city.