Istayed in the hotel for 4 nights and it's absolutely fine. I had no problems with any of the staff and I found the reception quite helpful.

Free umbrellas were provided by teh hotel when it rained.

Breakfast was courteously served by a friendly waiter. Howvere the brakfast had a limited selection, cereal, croissants, bread, ham and orange juice/cranberry juice (ex carton).

Room was cleaned daily and to a good standard.

The hotel is near the Villa Borghese and is out of the centre of Rome, but within walking distance of anywhere e.g. I walked to the Vatican, I walked to the Forum (few hours).

The biggest problem I had involved the taxi from the Termini to teh hotel - the fare should have been about €6 but I was charged €32, a colleague €25, another colleague €49 - all but the last being on a meter.

The correct approach is to ask the hotel in adavnce what teh taxi fare is likely to be and then show this not to the taxi driver!

Whenn I complained to tourist officials at the airport they siaid they had been doing customer survsy fro the last 3 years and opproblems with taxis always featured but nothing was ever done about them - and from the tone of voice and look he suggested that he considered my belief that something should be done as incredibly naive

I have read previous views of this hotel and am a little surprised. I went with 5 other people, in three different rooms, all very clean. Hotel staff absolutely brilliant (especially marco). Nice breakfast.
Number 53 bus stops outside hotel to take you into centre of rome at one euro a go.
Would recommend and would certainly stay there again.

Checked in to a room the size of a closet on a very busy and noisy street. It was as hot and stuffy as there was no ventilation. The desk clerk refused to turn on the air conditioning saying it was too cold to use it. Finally he gave in and turned it on. It was turned off at 5am when we were forced to open the window, only to lay there and listen to the street noise and be asphixiated by the car fumes. The bed was made from left over marble that Michelangelo rejected for sculptures. The room was so small we could not pass one another. We asked the desk clerk why the room was so small and we were told it was a standard room. Asked what it rented for the clerk said he did not know...then told us it was 220 a night. We complained to him that it was not what was pictured on Expedia. The hotel finally moved us to a hotel down the steet that they also owned. The Hotel Buenos Aries was right around the corner, so we packed and moved to a very spacious room with two windows that could be opened for ventilation on a very quiet street. Vacationing in Rome is exhusting so I would not recommend a hotel like Villa Grazioli as it is not a place to relax and get a good nights sleep.

Room was unclean and I was shown 2 others equally disgusting. Tthe sinks in each hadn't even been washed down. The front desk was argumentative until I insisted they send a housekeeper to clean at least one room. Apparently they had been full booked the previous night but why was I having to apologize for asking for a clean room. I was offered a drink at the bar while waiting but no bar tender appeared even after paging. The place felt empty and understaffed. The pool was closed even though the temperature in Rome in May is in the 80's. The restaurant has no view. It is in the basement. Service is snooty at best. Food is pretentious and tasteless (unless you like tuna cooked until it is shoeleather) Altogether, this is a gorgeous property completely spoiled by the way it is being run. I seems to be frequented by eldery gentlement and their escorts, business men (eg pilots) on expense accounts and naive tourists like myself thinking they were getting a deal over the Internet. NOT RECOMMENDED! (or maybe you like historic villas run like a cheap motel)