We booked on this hotel thru venere.com originally for 3 days, total of 3 rooms for a group of 5 people.
The people were so rude.
They demanded us to pay 3% extra for paying with credit card, not CASH.
When we did not agree, they instantly turned really vicious and pointed fingers at us and called us CHINOS for we were Asian.
They literally threw us out of the door after charging us one night we didn't stay and promised to give us a refund on the next 2 nights.
We later found it was another 2 nights' charge instead of refund.
We had to call our credit card company and sorted things out.
The name "Sweet Home" is deceiving. They are the worst hotel I have ever experienced in my 62 years of life.
We'd done something had it been in America.
None of us visited Italy before, and none of us spoke the language.
We didn't know what to do.
Luckily for us, the rest of trip went well.
But this "Sweet Home" gave us some memories we'd never forget.
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