We were also on a Trafalgar tour in May. The lobby is modern, but tour groups stay in the older unremodeled area. Ergife website states that all rooms have been remodeled. The hall has wall paper peeling off and very worn. I don't think this area will ever be redone as long as Trafalgar and other groups continue to use this hotel. The staff is not very friendly.

Stayed at this hotel,on the 15th and 16th of June 2008,we had read all the reviews and were prepared for the worst.after we arrived we were surprised to find that our room was fine,small but good.
The staff at the hotel were great and treated us very well

I visited this hotel with a Trafalgar Tour and just like the rest of the reviews - I noticed this hotel was antiquated. Luckily we stayed in the "modern" wing. At least the A/C worked well!! The pool was large and refreshing and we sat outside at night and enjoyed (well with a few drinks) the music. The reason we stayed at the hotel at night, is there are no good bars or restaurants around. The worst part is the bus to the underground takes forever!!! And so after waiting about 20 minutes, I took the 20 minute walk to the train station. And did I mention... our tour guide warned us about the break-ins and thefts that the hotel has had because the thiefs know that this hotel is for large tour groups? If you are not a part of a tour group, do not stay here!

I stayed at the Ergife Palace as part of a Trafalgar trip in May. It is not the greatest hotel mainly because the rooms are so very small but it is also not the worst. It helped that I had read previous reviews on this website and knew what to expect. The hotel lobby is very beautiful and modern. The hotel rooms that Trafalgar guests are assigned to are very old and extremely small. However, the beds were reasonably comfortable and since we were only staying for one night it wasn't a great disappointment to me. I would have been very disappointed to stay in this hotel if I was staying in Rome for a week.not just because the room is so cramped but because it is really not close to the main attractions in Rome. We had a drink at the lobby bar and had no trouble getting service there. The drinks were extremely expensive but with the dollar being what it is I expected as much. The hotel is located in a suburb and there is at least one pizza restaurant nearby although we opted to have dinner in Rome with our group. If you are a Trafalgar customer and are staying here prepare yourself for the shock of such a small room. If you are booking this room outside of a tour group, I cannot recommend staying here.