Stayed here last weekend for 2 nights, truly awful. My brother picked us up at Ciampino Airport after darkness had fallen and if it wasn't for him having GPS / Sat Nav I don't know how we would have found this place, it is really in a rundown residential area, the amount of graffitti has to be seen to be believed.

They have a real problem with the hot water, we were 4 adults together and the water lasts about 1 hot shower and 1 lukewarm shower and then it's cold until much later when it's reheated the same amount, when we complained about this (and my sister in law speaks fluent Italian) we were met with the following: it's impossible, we must have ran all the water away, why not shower in the afternoon when the hotel is quieter!! They just won't accept there is a problem and are not interested in your stay.

The room itself is bearable except for the kitchen area, the cupboard fixtures are old and falling apart (see attached photo), we had to ask three times to provide the missing cups, glasses etc. (it was always just on it's way !!) but the beds & TV & bathroom are ok with the exception of the above water problem and broken toilet roll holder, fairly clean too.

Reception very unhelpful with directions to get into town, just a curt "get the bus round the corner" type of thing. We got terrific help from a local lady in the street though who showed us the bus stop to get. The bus is maybe around 5 or 6 minutes to the train station, the train is then around 15 to 20 minutes to this train's terminus, you then get another bus (like we did) or get the Metro to the centre of Rome taking around another 10 minutes so it is a bit of a haul to get there and back.

On the way into Rome we spotted a Chinese restaurant not far from the bus stop at the hotel and we ate there at the end of our night and it was very good and excellent value for money compared to the City Centre.

There must be much better places to stay in better locations than this place and this is quite simply the worst stay I can remember having, go elsewhere.

We stayed at this hotel one year ago and I am finally able to write about my experience. It was horrible! The pictures on the website showed the hotel in much better condition than it actually was. We booked a reservation for one night to be close to the airport for our early morning flight but it is not very close to the airport. There are no decent restaurants in the area and the neighborhood was somewhat sketchy - there was a pack of dogs that barked outside for many hours in the middle of the night. I would never stay here again and would tell my friends and family to book a room at the Marriott near the airport even if it is more expensive.

This was the last hotel we were to stay at for our honeymoon, which was advertised as being within the vicinity of the airport. This hotel is NOWHERE near the airport! The taxi driver had no idea where it was located, which should have been our first sign of trouble. This hotel cost 50 euros to get to the hotel! And it is in the middle of nowhere, and we did not feel safe. Upon asking the front desk of where we could find dinner, we were advised to go to the local grocery store. Once seeing our room, which was again advertised as 4 stars but looked like a cheap college dorm room with tile floors, we immediately called hotels.com to complain. We left the hotel within the hour, and paid another 50 euros to get to the Marriott Courtyard that was actually located within the airport vicinity and was listed at 4 stars. Needless to say, the differences between the Marriott and Atahotel were HUGE. Do not stay at this hotel.

I went through hotels.com for my reservation to the Atahotel Domina Residence. I was confused by the review not being close to central Rome. However, the map on the location site put it about 10-15 minute walk from the train station and about a 15 minute walk to the Colosseum. So I booked it. Getting to Rome found me located more that 12 miles (18-20km) from central Rome. I needed to take a train and a bus to get there. Needless to say, I cancelled my reservation which they accepted for the three nights I was within the 24 hour cancellation period. However, even though they deceived me with their map, did not cancel me out for the first night. I think because of their deceit, I should not have been charged for the first night. They disagreed. I am not very happy with their management. Why should I pay for their deceitfulness? I even informed them about the wrong map and even two months later, it has not been changed.