Stayed here last weekend for 2 nights, truly awful. My brother picked us up at Ciampino Airport after darkness had fallen and if it wasn't for him having GPS / Sat Nav I don't know how we would have found this place, it is really in a rundown residential area, the amount of graffitti has to be seen to be believed.
They have a real problem with the hot water, we were 4 adults together and the water lasts about 1 hot shower and 1 lukewarm shower and then it's cold until much later when it's reheated the same amount, when we complained about this (and my sister in law speaks fluent Italian) we were met with the following: it's impossible, we must have ran all the water away, why not shower in the afternoon when the hotel is quieter!! They just won't accept there is a problem and are not interested in your stay.
The room itself is bearable except for the kitchen area, the cupboard fixtures are old and falling apart (see attached photo), we had to ask three times to provide the missing cups, glasses etc. (it was always just on it's way !!) but the beds & TV & bathroom are ok with the exception of the above water problem and broken toilet roll holder, fairly clean too.
Reception very unhelpful with directions to get into town, just a curt "get the bus round the corner" type of thing. We got terrific help from a local lady in the street though who showed us the bus stop to get. The bus is maybe around 5 or 6 minutes to the train station, the train is then around 15 to 20 minutes to this train's terminus, you then get another bus (like we did) or get the Metro to the centre of Rome taking around another 10 minutes so it is a bit of a haul to get there and back.
On the way into Rome we spotted a Chinese restaurant not far from the bus stop at the hotel and we ate there at the end of our night and it was very good and excellent value for money compared to the City Centre.
There must be much better places to stay in better locations than this place and this is quite simply the worst stay I can remember having, go elsewhere.
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