This has to be one of the worst hotels I've ever stayed in. My husband was lecturing in Rome for one day and the hotel was booked for him by the client he was working for. I joined him for an extra couple of days.
We arrived late on the Friday evening, and having looked at the website, couldn't believe this was the same hotel. The guy on reception was reasonably friendly but no one was around to help with the luggage. The lift was very dodgy and we both had the feeling it could break down at any minute. The room was dark and cramped but it was the bathroom that really angered us. Incredibly narrow and the shower stall was so tiny. Any idea of having a relaxing, refreshing shower quickly disappeared. This was a double room but the toiletries were a joke. No box of tissues and just one small bottle of shower gel. They couldn't have made it less attractive if they'd tried.
It was a very warm night but the 'air conditioning' that is mentioned on the website was more like a fan blowing hot air. By the time we'd unpacked we were both too tired to complain and proceeded to have a very uncomortable night's sleep. The bed was two twins pushed together, one paper thin pillow each and a rock solid mattress.
Breakfast was ok, although the staff were very unwelcoming.
Well, at least this review has a happy ending. When my husband finished work on Saturday afternoon, we checked out of this dump and booked into the Hilton. Absolute paradise. I realise you get what you pay for in this world, but this hotel is supposed to be 3 star. I wouldn't give it 1 star.
