We found the Madison to be a classy, customer-oriented 3-star place. It's definitely possible to find better deals if you shop around in Rome, but if you arrive without reservations and don't care about the view, this hotel is a solid choice. And if you want to stay right near the train station, as we did, your hotel options are all about the same -- they're a bit overpriced and worn-out. The wallpaper in our room was had some small rips, and the desk had a couple of chips, but besides those small aesthetic things, the Madison was great. Staff was super helpful, the room and bathroom were very spacious and immaculate, and the double-pane windows drowned out any noise from the busy street below. Breakfast was hearty (not your typical continental fare). In the future, we would shop around for better deals before arriving in Rome, but in a pinch we would certainly stay here again.

Hotel Madison was okay. We only stayed one night. It doesn't look quite like the pictures on the website. The decor is old and dingy. The elevators were very small. The hallways were like a dark maze. It's possible to get lost. The room was a decent size. It was clean. The lighting was dim and it was very stuffy in the room. The AC didn't work so we opened the window to discover a creepy courtyard. We were somewhat afraid because we heard dogs barking ferociously and a bird almost flew in. Therefore, we closed the window and tolerated the stuffy air all night. The bathroom was nice. Very clean and modern. The toilet was a little too close to the wall. My 5' 3" 125lb. body had to sit sideways. There was a sign next to the sink stating that the water was undrinkable. I'd recommend this hotel if you're not looking for luxury. Good location for tourists. Directly across the street from Termini. There were some shady people outside but it's safe as long as you're not alone.

The proximity of this hotel to the train station and the underground is great. However, it's kind of in a seedy area. There wasn't a day that went by that I didn't see some type of bio-refuse on the sidewalk in front of this hotel.

The front desk clerks were nice and the breakfast is good, but the air conditioning didn't work and we were in Rome in the middle of summer.

When we returned one day, they told us there had been a problem with our room, as a pipe had sprung a leak, so we were moved to it's sister hotel, a few blocks away. We were given directions and made to walk 2 miles away. The next day, as were checking out, the clerk said he lost our reservation and made us pay twice. We were in such a hurry to get to the airport, we just paid it and filed a claim when we got home. We still haven't got the issue resolved.

This hotel is not worth the trouble.

I would consider this hotel a 2 star for several reasons. The biggest problem I had with this hotel is the the water from the bathroom sink was not potable. There were signs stuck to the bathroom mirror that said not the drink the water. The other problem was the location of this hotel, right across from termini with all of the problems that ensue being right next to a major train station. This is my 4th trip in 4 years to Rome, first and last time at the Madison.