I am a student and was on a budget so booked this hotel thinking it would be alright as said it was only 5km from, turms out it was more like 20KM. We were made to wait half an hour in the broiling sun when we arrived because our room was not ready, when we asked someone for a drink we were ignored. Staff were hostile, rude and we were made to feel unwelcome. It feels more like someones house then a hotel YOU'VE PAID FOR. Do not bother if you want to feel uncomfortable, isolated, and in a nightmare. DREADFUL.

This place rates lower than Terrible. Can't believe anyone could rate it Average. All previous negative comments are true; misleading Villa pix, continental breakfast is a joke, waaay outside of Rome, rude rude desk reception (The little guy. The women were civil). In addition: 1st, we returned to Villa at 10pm. My friend found her pj pants with bleach stains spattered all over. Confronted desk person cause my friend didn't want to do it. Not going to go into details of the shouting match I had with the desk manager cause it'll just get me upset. Basically, he called me a liar and crazy. Nice customer service\communication. 2nd, there's a sign that says cab to train station is 30 Euro. Much cheaper than what it cost us to get to Villa, so of course we called. Well, we had the pleasure of sitting through a 1hr cab ride with an angry Italian cabbie. Lesson = You get what you pay for. Don't be cheap and stay here.
Seems Villa can offer low rate cause it makes its money from guests who get penalized by Villa's no refund policy. What a dump.

I read the reviews on this website about Residenza villa maria and none of them were good so I was a bit scared. But since I had already booked my holiday and I didnt want to tell my aunt (who was with me on the trip), I decided to bear it and go along.
I admit it was a bit far but once we got there, it was lovely. The staff (if you can call them that) were very helpful. Since we had not hired a car during our stay, we had to rely on the bus which picked us up from the end of the road in front of the villa and dropped us there as well. The bus was punctual and the ride was only 40 minutes to Triburtina station.
The best thing about the place was its tranquility. Having spent the whole day in the city, visiting places, haggling with shop keepers, out and about in the hot sun, it was a pleasure to come back to the cool rooms of Villa Maria, take our shoes off and lie on the bed under the ceiling fan.
In my opinion, the only drawback is that it is too far up the private road and it becomes a bit tedious when you have to drag your bags up. However, if you have rented a car, it is no problem.

I wanted to book an hotel just outside Rome where we could relax away from the hustle but get into town easily for shopping and dining. This hotel looked as if it fitted the bill - they had two single rooms, with all facilities at a great low rate, and said they would pick us up from the airport. The hotel confirmed my booking, confirmed the driver would arrive at the airport and pick up for the price of 20 euros per person. The website also stated that the hotel was 7 kilometres from Rome. What a nightmare when we arrived on the 10.20 flight - having left home at 2.30 that morning we were tired and looking forward to being whisked away to a comfortable room overlooking the Roman countryside. We waited nearly an hour until in desperation I asked the Airport Hotel Information Desk clerk if she could help - this kind lady then rang the Residenzia to check what had happened to the driver. No one was coming, they said they had nothing booked, and would not be able to do anything. They gave me a taxi phone number and told me to organise this myself. Apparently they are actually located about 25 miles away from the centre, and taxis would have cost us 50 euros each way - not within our budget! The bus service was not going to be frequent, which would have meant we would have been really stuck out in the woods (literally!)
I cancelled the hotel accommodation and we re-booked into a more expensive hotel but it was right in the city centre. I have looked at other reviews on the Villa Maria and noticed that the location is always rated very low. This would not have been so bad if they had been more accommodating but the staff were very rude and we are still waiting for the Visa refund to be made.
Not recommended unless you have your own transport.