I wanted to book an hotel just outside Rome where we could relax away from the hustle but get into town easily for shopping and dining. This hotel looked as if it fitted the bill - they had two single rooms, with all facilities at a great low rate, and said they would pick us up from the airport. The hotel confirmed my booking, confirmed the driver would arrive at the airport and pick up for the price of 20 euros per person. The website also stated that the hotel was 7 kilometres from Rome. What a nightmare when we arrived on the 10.20 flight - having left home at 2.30 that morning we were tired and looking forward to being whisked away to a comfortable room overlooking the Roman countryside. We waited nearly an hour until in desperation I asked the Airport Hotel Information Desk clerk if she could help - this kind lady then rang the Residenzia to check what had happened to the driver. No one was coming, they said they had nothing booked, and would not be able to do anything. They gave me a taxi phone number and told me to organise this myself. Apparently they are actually located about 25 miles away from the centre, and taxis would have cost us 50 euros each way - not within our budget! The bus service was not going to be frequent, which would have meant we would have been really stuck out in the woods (literally!)
I cancelled the hotel accommodation and we re-booked into a more expensive hotel but it was right in the city centre. I have looked at other reviews on the Villa Maria and noticed that the location is always rated very low. This would not have been so bad if they had been more accommodating but the staff were very rude and we are still waiting for the Visa refund to be made.
Not recommended unless you have your own transport.
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