How disappointing... I arranged a surprise birthday present for my partner to the wonderful city of Rome. After searching for many days on the internet, the hotel Fiori looked pleasing. many of the reviews seemed to hold it in quite a positive light. With no children accompanying us we didn't have to be so fussy. It was on an extremely busy and dangerous road, with an entrance that definately didn't make us feel we were entering a hotel, but a dodgy establishment. Greeted by an ignorant man on reception, who couldn't have cared less who we were, it was apparent that this was how it was going to be! The tv didn't work and the air conditioned leaked. The room was nothing like what was advertised on the internet, but small, very basic and not particularly clean. As we arrived early evening we thought perservere and see what happens. The floor was soaking wet where the air conditioning had dripped all night, the manager refused to change our room and said that the problem was normal! We found him rude and made no eye contact or apologies. Thus we left, he expected us to pay for the three nights that were booked and we ended up paying for two and hastily left. That could have quite easily have ruined our short break if we had not found the Campo Di Fiori apartments with their friendly staff that instilled a bit of faith once more in our short visit. Also it was in a much better location, just off the square of Campo Di Fiori and 55 euros cheaper per night!

I stayed for 2 nights at the Hotel Fiori. The room was comfortable and clean. The bed had a firm mattress. The bathroom is very small and the shower was particulary small, for a larger person I could see this being a problem. The shower narrowed at the corner, it was a corner unit.
The location was great, it took 5 minutes to walk to the collesium.
I arrived late in the evening and was greeted by a freindly member of staff, who was very helpful.
The breakfast room was fine, although I have had better and larger breakfasts it was fine for the money. We were served a bread roll and a croissant with a cheese spread and a ham pate. We could opt for coffee or a cup of tea. There were 2 members of staff serving breakfast.
Very good value for money.

My boyfriend and I were in Rome for three days in December. We didn't know what to expect from the hotel. I read some reviews at this site, I think they're rather negative.
In my opinion, the staff of the hotel was very kind. They were helpful to us and we had no complaints at all. We think the room was very small and we were a bit disappointed about the bathroom, because there was no bath! But the shower was oke. The room was very clean. There were clean towels every day.
Breakfast was oke. We got two peaces of bread and crackers with coffee, tea or orange juice.
I can imagine that it's very noisy in the summer, but it makes a great difference if you shut the window.
The hotel is located on a perfect place. It's not necessary to use the bus or metro, you can even walk from the hotel to the Vatican.
During my next visit to Rome, I would stay at Hotel Fiori again!

If anybody has got any questions about Rome or the hotel, I would like to help you.

The hotel itself is in a fantastic location and the room was really nice and big. It is very noisy on Via Nationale when the windows are open, but I was surprised by how much noise the windows cut out when shut.

My complaints about the hotel are about the unhelpful and rude man at reception (the younger one...as the older man was lovely). He spoke on the phone non-stop and wouldn't get off any earlier to assist hotel customers. Understanding a bit of Italian I can tell you they were mainly personal calls.

Also, advice on their taxi service, we booked our return to the airport with their taxi booking service because it cost the same as what we paid on the way in, 45Euro. The taxi was 40 minutes late and the rude man at reception wouldn't let us go down to wait "because we might take any taxi that comes and they won't get their money".

All in all, the hotel itself was really nice, but there are so many nice hotels in Rome that I wouldn't choose to return.