First off, I booked this room through Hotwire, my first time booking a hotel through them. They promised a brand name hotel, comparing the 3 stars with Hilton, DoubleTree, etc. I don't know what their definition of "brand-name" is, but it doesn't match mine.

I checked in, and the guy spoke English pretty well, and it was fast. This hotel has a standard metal key on a very heavy key fob. I looked around and they have a pretty expansive living room-like lobby, brightly lit, with plenty of couches and a small and expensive bar in the corner. I never saw anyone there, so as a social watering-hole, it's a no. There's also one computer station connected to the internet for tenant use. They also have 24 hour access cards to their WiFi.

I was given my room and when I walked in, I thought I was in Eastern Europe. The room stands approximately 5.5 ft x 11 ft with a twin size bed and dim lighting. It's very cramped. I just have carry-on luggage and it's taking up a lot of real estate. The desk, which is right by the floor-to-ceiling window/door, reminds me of something I had when I was in Fourth Grade. Good thing I have a netbook...it fits perfectly on this desk. They did manage to cram a not-very-well stocked minibar into the room between the foot of the bed and the desk.

The wardrobe is on the other side of the window behind the desk. In order to open it, you have to tuck the chair in all the way under the desk.

The television is around a 20" screen mounted high on the wall. The remote control doesn't work. The TV is very basic with a bunch of local Italian channels, CNN and BBC in English. I had to reach up to turn it on and change the channels

Onto the bathroom. The door to the bathroom only opens halfway before being stopped by the side of the twin bed. The bathroom itself is small, but nicely appointed with marble tile, and complete with a decent sized pedastal sink, toilet, bidet, and stand up shower. The hotel provided one towel and a floor mat towel, two small bars of soap, and a bottle of shampoo. Above the sink, there's a small glass ledge to lay out your hygiene items, enough space for one person's hygiene items. The shower is placed in a corner of the bathroom and has sliding doors...well, it's supposed to have sliding doors. One of the doors was missing, allowing a nice chilly draft into the shower. The water splashes down onto the marble floor and all over the bidet. The drain is also slow.

I went to the front desk and told them that my shower was missing a door, as this was the straw that broke the camel's back. The management seemed to have no problem with it and they were dismissive about a missing door on the shower. I told them that water was all over the ground and they said that housekeeping cleans all that. I think they were saying that the door wasn't supposed to be there, which kinda made me feel like they were saying I was dumb. I just kinda waived it off and started writing this review. I think I'll leave, even if I have to give up the money I already paid.

Santa Costanze isn't a terrible hotel. It's clearly a hotel you'd visit when you're on a budget. My girlfriend and I visited the hotel in May of this year. The hotel is some way from the center of Rome (a 15 minute bustrip, and that's only when there are no traffic jams).It took us 1,5 hours to find it because we kept getting wrong directions.

From the outside, the hotel is nothing to look at.... and from the inside it's still no palace. But the rooms are well equiped and clean. The beds were nice, the bathroom had a good shower, a comfy toilet, and for some reason a soundsystem that amplified the sound from the tv (presumably so that you could listen to a radio channel whilst showering). Just don't expect a very tasty and satisfying breakfast. The food at this hotel was pretty disgusting.

The problems we had were with the staff. Twice in a row, the cleaning staff had left our door open. Not "unlocked open", literally open. When we complained with the staff at the desk, they blamed me for not closing the door properly. The next day it happened again. Both times our hotelroom door had stood open for at least half a day. Luckily, our room was in a small corridor on the groundfloor which almost no-one goes through, since it only leads to 3 rooms.
Since the rooms aren't equiped with safes, anyone could've taken our stuff if they'd wanted to.

Despite all of this, we had a great time in Rome. But for obvious reasons, I won't be visiting hotel Santa Costanze again.

My girlfriend and I stayed in this hotel for 2 nights in June. The closest metro station is Bologna, which is about 20 minutes walk from the hotel (a bit long) though the hotel is located between 2 main streets, making it easy to grab buses to get to the city center.

The room was nice and quiet, with a big bed, air conditioning, a spacious bathroom and a balcony facing the street. A highlight were the electric blinds that allowed complete darkness for a good night sleep! The room had a TV and a mini-bar as well. Good breakfast included in the price. Nice lobby and helpful staff. We would definitely return to this hotel!

I was travelling with my husband & brother. We arrived at the hotel quite late (about 1am) to find that there was a 'small problem' the guy at the front desk advised us that the double room that my husband & I had booked had a problem with the bathroom, but 'thanks to god' that they were booked out....this didn't really make any sense & he kept repeating this over & over. He then told us that there were 2 single rooms we could use for the night...I really just think that they over-booked & since we were the last guest to arrive that we got the short end of the stick & were stuck without a room. They did not offer anything to apologise for this inconvenience & frankly I was too tired to argue.

Other that this the stay was ok..the breakfast is not that great (rolls, croissants, 1 type of cheese, ham & yoghurt), the juice was also sickly sweet & only 1 type of tea on offer.
The rooms were a decent size with air con (which was great as it was atleast 35 degrees every day).

The hotel is about 7-10 mins walk to the metro, has a small supermarket down the road & a larger one just around the corner from Bologna Metro. There are some great little restaurants near by too.

All attrations/centre of Rome are a short metro ride away.

All in all the hotel was ok, just a little annoyed about the blatent lie upon our arrival & the fact that we were not offered anything because of the inconvenience.